Trauma-Informed Crisis Social Worker

HiTalent Recruitment; Canberra; On-site; AUD 70,000 - 90,000; Full time

Job summary

HiTalent Recruitment is partnering with a respected community-based organisation in Canberra to recruit an experienced Crisis Social Worker for a specialist sexual assault and domestic and family violence service. You will provide trauma-informed crisis intervention, counselling and advocacy in a survivor-centred framework, supporting safety, wellbeing and recovery.

The role involves a rotating roster, including evenings and weekends, and collaboration with a multidisciplinary team to deliver

Qualifications

• Qualification in Social Work, Psychology, Counselling or a related discipline.
• Experience in counselling, crisis intervention, mental health or trauma-informed support.
• Experience supporting individuals impacted by trauma, sexual assault or domestic and family violence.
• Strong trauma-informed, survivor-centred and person-centred practice.
• Ability to undertake risk assessments, safety planning and crisis intervention.
• Excellent communication, interpersonal and documentation skills.
• Ability to remain calm in high-pressure situations.
• Willingness to work a rotating roster, including evenings and weekends.
• Experience in sexual assault counselling or crisis response.
• Experience working in specialist trauma or family violence services.
• Knowledge of the ACT community services sector.
• Experience in advocacy, case management or multidisciplinary service delivery.

Responsibilities

• Provide trauma-informed crisis counselling and emotional support.
• Conduct risk assessments, safety planning and crisis intervention.
• Support clients experiencing distress through de-escalation and stabilisation techniques.
• Provide advocacy and practical assistance to individuals impacted by sexual assault and domestic and family violence.
• Assist clients in navigating legal, medical, housing and community support services.
• Coordinate appropriate referrals and ongoing support.
• Maintain accurate case notes, reports and client documentation.
• Work collaboratively with internal teams and external stakeholders.
• Participate in a rotating roster, including evening and weekend shifts.

Skills

Trauma-informed care

Crisis counselling

Risk assessment

Interpersonal skills

Documentation

Education

Bachelor's degree in Social Work / Psychology / Counselling

Job description

HiTalent Recruitment is partnering with a respected community-based organisation in Canberra to recruit an experienced Crisis Social Worker for a specialist sexual assault and domestic and family violence service. You will provide trauma-informed crisis intervention, counselling and advocacy in a survivor-centred framework, supporting safety, wellbeing and recovery.

The role involves a rotating roster, including evenings and weekends, and collaboration with a multidisciplinary team to deliver