Crisis Social Worker

HiTalent Recruitment; Canberra; On-site; AUD 70,000 - 90,000; Full time

Job summary

HiTalent Recruitment is partnering with a respected community-based organisation in Canberra to recruit an experienced Crisis Social Worker for a specialist sexual assault and domestic and family violence service. You will provide trauma-informed crisis intervention, counselling and advocacy in a survivor-centred framework, supporting safety, wellbeing and recovery.

The role involves a rotating roster, including evenings and weekends, and collaboration with a multidisciplinary team to deliver

Qualifications

• Qualification in Social Work, Psychology, Counselling or a related discipline.
• Experience in counselling, crisis intervention, mental health or trauma-informed support.
• Experience supporting individuals impacted by trauma, sexual assault or domestic and family violence.
• Strong trauma-informed, survivor-centred and person-centred practice.
• Ability to undertake risk assessments, safety planning and crisis intervention.
• Excellent communication, interpersonal and documentation skills.
• Ability to remain calm in high-pressure situations.
• Willingness to work a rotating roster, including evenings and weekends.
• Experience in sexual assault counselling or crisis response.
• Experience working in specialist trauma or family violence services.
• Knowledge of the ACT community services sector.
• Experience in advocacy, case management or multidisciplinary service delivery.

Responsibilities

• Provide trauma-informed crisis counselling and emotional support.
• Conduct risk assessments, safety planning and crisis intervention.
• Support clients experiencing distress through de-escalation and stabilisation techniques.
• Provide advocacy and practical assistance to individuals impacted by sexual assault and domestic and family violence.
• Assist clients in navigating legal, medical, housing and community support services.
• Coordinate appropriate referrals and ongoing support.
• Maintain accurate case notes, reports and client documentation.
• Work collaboratively with internal teams and external stakeholders.
• Participate in a rotating roster, including evening and weekend shifts.

Skills

Trauma-informed care

Crisis counselling

Risk assessment

Interpersonal skills

Documentation

Education

Bachelor's degree in Social Work / Psychology / Counselling

Job description

Meaningful Work | Clinical Supervision | Supportive Team Environment

HiTalent Recruitment is partnering with a respected community-based organisation to recruit an experienced Crisis Social Worker to join their specialist sexual assault and domestic and family violence service in Canberra.

Support survivors. Provide crisis intervention. Make a meaningful difference.

This is an opportunity to work within a highly supportive, trauma-informed environment where your expertise will directly contribute to the safety, recovery and empowerment of individuals impacted by sexual assault and domestic and family violence.

Why Join This Organisation?

Purpose-driven work supporting survivors of sexual assault and domestic and family violence.

Supportive and collaborative multidisciplinary team.

Ongoing professional development and clinical supervision.

Opportunity to work within a respected specialist trauma service.

Meaningful work providing crisis intervention, counselling and advocacy.

About the Role

As a Crisis Social Worker, you will provide trauma-informed crisis intervention, counselling, advocacy and practical support to individuals impacted by sexual assault and domestic and family violence.

Working within a survivor-centred framework, you will support clients experiencing crisis, assess immediate safety concerns and provide appropriate interventions to promote safety, wellbeing and recovery.

The role involves working across a rotating roster, including evenings and weekends, with shifts operating between 7 am and 11 pm.

You will work collaboratively with a specialist team to provide timely, compassionate and culturally responsive support to individuals experiencing trauma.

Key Responsibilities

• Provide trauma-informed crisis counselling and emotional support.
• Conduct risk assessments, safety planning and crisis intervention.
• Support clients experiencing distress through de-escalation and stabilisation techniques.
• Provide advocacy and practical assistance to individuals impacted by sexual assault and domestic and family violence.
• Assist clients in navigating legal, medical, housing and community support services.
• Coordinate appropriate referrals and ongoing support.
• Maintain accurate case notes, reports and client documentation.
• Work collaboratively with internal teams and external stakeholders.
• Participate in a rotating roster, including evening and weekend shifts.

What We’re Looking For

• Qualification in Social Work, Psychology, Counselling or a related discipline.
• Relevant professional experience in counselling, crisis intervention, mental health or trauma-informed support.
• Experience supporting individuals impacted by trauma, sexual assault or domestic and family violence.
• Strong understanding of trauma-informed, survivor-centred and person-centred practice.
• Ability to undertake risk assessments, safety planning and crisis intervention.
• Excellent communication, interpersonal and documentation skills.
• Ability to remain calm and provide effective support in high-pressure situations.
• Willingness to work a rotating roster, including evenings and weekends.
• Highly Regarded
• Experience in sexual assault counselling or crisis response.
• Experience working within specialist trauma or family violence services.
• Knowledge of the ACT community services sector.
• Experience in advocacy, case management or multidisciplinary service delivery.

Who This Role Would Suit

This opportunity would suit an experienced Social Worker, Counsellor, Psychologist, Mental Health Clinician or Crisis Support Practitioner who is passionate about supporting survivors and providing meaningful crisis intervention.

We are particularly interested in hearing from professionals who have experience working with individuals experiencing complex trauma and who are confident providing support in crisis situations.