Transport/Logistics and Client Liaison Coordinator

Mackay and Sons House Removals; Narangba; On-site; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary package

Job summary

Mackay and Sons House Removals in Narangba, QLD is seeking a Transport/Logistics and Client Liaison Professional. You will be the central contact, orchestrating logistics for projects and ensuring exceptional client satisfaction.

Join a well-established team in a growing sector, coordinating permits, scheduling resources, and maintaining strong client relationships while delivering timely updates and ensuring smooth operations.

Qualifications

• Minimum 3 years of experience in transport/logistics coordination, client liaison, or related field.
• Proven ability to manage complex logistics and coordinate multiple tasks.
• Excellent written and verbal communication skills, with a strong emphasis on client service.
• Proficient in Word, Excel, PowerPoint.
• Exceptional time management skills with keen attention to detail.
• Ability to prioritise and work effectively in a fast-paced environment.
• Professional demeanor with excellent interpersonal skills, facilitating collaboration with clients and colleagues.
• Experience in transport/logistics or construction industry is highly desirable.

Responsibilities

• Secure permits including road transport, council, and railway crossing permits when applicable.
• Coordinate movement of goods and equipment for timely delivery.
• Arrange and manage scheduling of resources such as materials, hire equipment and labour.
• Manage transport schedules to maximise efficiency and minimise costs.
• Conduct pre-project client meetings to establish clear communication and address concerns.
• Serve as primary client contact throughout project lifecycle with timely updates.
• Build and maintain client relationships to ensure satisfaction.
• Manage payment schedules and ensure invoicing and payment from clients.
• Maintain clear communication with transport crews, internal teams and external stakeholders.
• Manage project timelines and mitigate delays.
• Document permits, schedules and client communications.
• Identify and resolve logistics or client-related issues.

Skills

Logistics coordination

Client liaison

Communication skills

Microsoft Office

Time management

Attention to detail

Fast-paced environment

Industry experience

Tools

Microsoft Office

Job description

Transport/Logistics and Client Liaison Coordinator

Mackay and Sons House Removals – Narangba QLD

Do you excel at coordinating complex logistics and building strong client relationships? Are you a problem-solver who thrives in a dynamic and fast-paced environment? If you have a passion for ensuring smooth operations and exceptional customer service, we want you to join our team!

Company:

We are a well-established leader in the specialised transport and logistics sector, with a proven track record of over 50 years. We pride ourselves on delivering seamless and efficient solutions to our clients, backed by a dedicated and collaborative team.

Position:

We are seeking a highly motivated and detail-oriented Transport/Logistics and Client Liaison Professional to join our team in Narangba, QLD. In this crucial role, you will be the central point of contact, orchestrating the logistical aspects of our projects and ensuring exceptional client satisfaction.

Responsibilities:

Logistics Coordination:

Secure all necessary permits, including road transport permits, council permits, and railway crossing permits (if applicable).

Coordinate the movement of goods and equipment, ensuring timely and efficient delivery.

Arrange and manage the scheduling of required resources, such as material deliveries, hire equipment and labour.

Manage transport schedules to maximise efficiency and minimise costs.

Conduct pre-project meetings with clients to establish clear communication and address any concerns.

Serve as the primary point of contact for clients throughout the project lifecycle, providing regular updates and addressing inquiries promptly.

Build and maintain strong client relationships, ensuring high levels of satisfaction.

Manage payment schedules and ensure timely invoicing and payment from clients.

Project Management:

Maintain clear communication with transport crews, internal teams, and external stakeholders.

Manage project timelines and ensure on-time completion, proactively identifying and mitigating potential delays.

Document and maintain accurate project records, including permits, schedules, and client communications.

Identify and resolve any logistical or client-related issues that may arise.

Qualifications:

Minimum 3 years of experience in transport/logistics coordination, client liaison, or a related field.

Proven ability to manage complex logistics and coordinate multiple tasks simultaneously.

Excellent written and verbal communication skills, with a strong emphasis on client service.

Proficient in the Microsoft Office suite (Word, Excel, PowerPoint).

Exceptional time management skills, with a keen attention to detail.

Ability to prioritise and work effectively in a fast-paced environment.

Professional demeanor with excellent interpersonal skills, facilitating effective collaboration with clients and colleagues

Experience in the transport, logistics, or construction industry (highly desirable).

Competitive salary package.

Join a thriving and expanding industry, where you'll have the opportunity to make a real impact.

Become an integral part of a collaborative and supportive team, in a sector experiencing significant growth.