Delivery Operations Coordinator

Stone Recruitment; Melbourne; On-site; AUD 60,000 - 75,000; Full time

Job summary

Stone Recruitment in Thomastown is seeking a Transport Administrator to support daily coordination of deliveries across Melbourne. The role is on-site, Monday–Friday 9:00am–5:00pm, and involves working with drivers, customer service teams and internal departments to ensure orders are processed accurately and delivery routes are optimised.

The ideal candidate will have experience in transport administration or logistics coordination, strong communication skills, and the ability to adapt to

Qualifications

• Experience in transport administration, delivery scheduling, logistics coordination or similar role.
• Excellent communication skills and a friendly, professional telephone manner.
• Strong organisational and time-management skills.
• Ability to problem-solve and respond calmly to changing schedules and customer requests.

Responsibilities

• Process a high volume of delivery orders into internal systems
• Coordinate daily delivery schedules, allocating jobs based on geographical zones and driver availability
• Plan and optimise delivery routes to ensure efficient and balanced driver workloads
• Liaise with internal sales, hire and service teams to coordinate delivery requests
• Communicate with drivers regarding dispatch updates and scheduling changes
• Handle customer enquiries relating to delivery times, ETAs, cancellations and rescheduling
• Monitor daily deliveries, resolving delays and unexpected issues
• Maintain accurate delivery records, spreadsheets and scheduling information
• Assist with finalising the following day's delivery runs

Skills

Communication skills

Organisational skills

Time management

Problem solving

Proactive attitude

Job description

Stone Recruitment in Thomastown is seeking a Transport Administrator to support daily coordination of deliveries across Melbourne. The role is on-site, Monday–Friday 9:00am–5:00pm, and involves working with drivers, customer service teams and internal departments to ensure orders are processed accurately and delivery routes are optimised.

The ideal candidate will have experience in transport administration or logistics coordination, strong communication skills, and the ability to adapt to