Transport Admin Coordinator | Customer Care & Reporting

Followmont Transport Pty Ltd; Mount Isa City; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

Weekly pay

Leave entitlements

Health fund discounts

Employee assistance

Job summary

Followmont Transport Pty Ltd in Mount Isa is seeking an Administration Officer for a full-time, permanent role. You will support customer service, handle enquiries, and maintain accurate records to ensure timely freight information.

The role uses TruckMate and Microsoft Office; you will work with a small team, enjoy weekly pay and leave entitlements, and have opportunities for internal progression across QLD and NSW.

Qualifications

• Passionate about providing quality administration and customer care & support.
• Basic skills in Microsoft Office suite.
• Exposure to Transport, Logistics or Warehousing is highly regarded.
• Positive attitude and ability to work in a small team environment.
• Excellent communication skills.

Responsibilities

• Assist with customer enquiries via phone, email, and face to face.
• Provide detailed tracking and reporting on freight movements/deliveries, including reporting on misdirected freight.
• Utilise various Internal Systems and Microsoft Office Programs (e.g., TruckMate, Outlook, Excel, Word).

Skills

Customer service

Microsoft Office

Communication skills

Tools

TruckMate

Outlook

Excel

Job description

Followmont Transport Pty Ltd in Mount Isa is seeking an Administration Officer for a full-time, permanent role. You will support customer service, handle enquiries, and maintain accurate records to ensure timely freight information.

The role uses TruckMate and Microsoft Office; you will work with a small team, enjoy weekly pay and leave entitlements, and have opportunities for internal progression across QLD and NSW.