Transit Dispatch & Driver Coordination Lead

Kineticgroup; Mackay Regional; On-site; AUD 65,000 - 90,000; Full time

Job summary

Kinetic Group is seeking a Dispatch Controller in Mackay to coordinate bus and driver movements, ensuring services run on time and efficiently. You will manage daily scheduling and respond to changes to maintain service standards.

The role requires strong organisational skills, real-time problem solving, and clear communication via radio and phone to support safe and reliable transport operations.

Qualifications

• Real-time problem solving and decision making
• Clear, concise communication across radio and phone
• Organised, detail oriented and able to multi-task

Responsibilities

• Coordinate bus and driver movements to meet timetable targets.
• Manage daily scheduling and adjust plans for disruptions.
• Respond to last-minute changes with proactive solutions.
• Collaborate with drivers and depot teams to ensure service reliability.

Skills

Real-time problem solving

Clear communication

Strong organisational skills

Scheduling experience

Tools

Radio communication

Depot coordination

Job description

Kinetic Group is hiring a Dispatch Controller to coordinate bus and driver movements, ensuring services run efficiently and on time. You will manage daily scheduling, respond to last-minute changes, and work closely with drivers and depot teams to maintain service excellence.

Your role requires strong organisational skills, real-time problem solving, and clear communication across radio and phone to support safe, reliable transport operations.