Transit Compliance Officer – Safer, Customer-Focused Transit

Department for Infrastructure and Transport; City of Salisbury; Sur place; AUD 60 000 - 75 000; Plein temps

Résumé du poste

The Department for Infrastructure and Transport is expanding Public Transport South Australia’s presence and seeks Transit Compliance Officers to support safe, reliable, and customer-focused services across the Adelaide Metro network. Based at Dry Creek, the role involves travel, shift work, weekends and public holidays as part of a roaster, providing information, assistance and incident response.

You will monitor compliance with relevant legislation and operational requirements, work with bus

Qualifications

• Strong communication skills and commitment to customer service.
• Ability to respond calmly and professionally in challenging situations.
• Sound judgement and frontline customer interaction experience.

Responsabilités

• Provide customer information and travel assistance across the Adelaide Metro network.
• Respond to incidents and disruptions and coordinate with bus operators and stakeholders.
• Monitor and promote compliance with relevant legislation and policies.

Connaissances

Communication

Customer service

Judgement

Formation

Certificate II in Security Operations

Description du poste

The Department for Infrastructure and Transport is expanding Public Transport South Australia’s presence and seeks Transit Compliance Officers to support safe, reliable, and customer-focused services across the Adelaide Metro network. Based at Dry Creek, the role involves travel, shift work, weekends and public holidays as part of a roaster, providing information, assistance and incident response.

You will monitor compliance with relevant legislation and operational requirements, work with bus