Transit Compliance Lead: Frontline Operations

Department for Infrastructure and Transport; Adelaide; On-site; AUD 88,000 - 94,000; Full time

Job summary

The Department for Infrastructure and Transport in South Australia is seeking an experienced Transit Compliance Coordinator (OPS5) to lead a frontline team of Transit Compliance Officers across the Adelaide metropolitan network, with emphasis on interchanges and bus services.

Based at Dry Creek, the role requires travel, a rotating roster, and pre-employment checks; you will supervise performance, investigations, and incident responses to support safe, reliable public transport and a positive

Qualifications

• Experience supervising field-based, compliance or customer service teams in a complex environment.
• Experience interpreting legislation, conducting investigations and leading teams in customer-facing services.

Responsibilities

• Coordinate frontline compliance activities and investigations.
• Support safe and reliable public transport services and a positive customer experience.
• Supervise, coach and deploy a large operational team across the network.

Job description

The Department for Infrastructure and Transport in South Australia is seeking an experienced Transit Compliance Coordinator (OPS5) to lead a frontline team of Transit Compliance Officers across the Adelaide metropolitan network, with emphasis on interchanges and bus services.

Based at Dry Creek, the role requires travel, a rotating roster, and pre-employment checks; you will supervise performance, investigations, and incident responses to support safe, reliable public transport and a positive