Transformation Readiness Analyst - Change & UAT Lead

Xpt Software Australia Pty; New South Wales; On-site; AUD 110,000 - 140,000; Full time

Job summary

Xpt Software Australia Pty is seeking a Business Analyst to evaluate downstream impacts of UNITE transformation initiatives within the Complaints business in Customer Production and Support.

Defines business requirements, supports Agile delivery teams, and drives business readiness through impact assessments, process design, SOP updates, training, communications, UAT, BPIV, and change management activities.

Qualifications

• Experience as a Business Analyst in transformation programs.
• Strong stakeholder engagement and communication.

Responsibilities

• Assess downstream impacts of UNITE transformation initiatives.
• Elicit and document business requirements for delivery teams.
• Support Agile delivery, UAT, BPIV, and change management.
• Develop current-state and future-state process maps.
• Coordinate training materials and business communications.

Skills

API integration

Job description

Xpt Software Australia Pty is seeking a Business Analyst to evaluate downstream impacts of UNITE transformation initiatives within the Complaints business in Customer Production and Support.

Defines business requirements, supports Agile delivery teams, and drives business readiness through impact assessments, process design, SOP updates, training, communications, UAT, BPIV, and change management activities.