Training Specialist, TRELLiS

Royal Australasian College of Physicians; Sydney; Hybride; AUD 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

Hybrid work model

Paid leave between Christmas and New‑Y

Paid parental leave

Free annual flu vaccinations

Professional development

Employee Assistance Program

Corporate discounts

Résumé du poste

Royal Australasian College of Physicians – Sydney CBD NSW leads a broad program of change to redesign training and uplift workforce capability. The Training Specialist designs and delivers learning solutions to enable smooth adoption of IT systems and organisational change, coordinating with project teams and business resources.

The role requires 5+ years in tech training design and 3+ years in large-scale technology implementations, with strong SCORM and LMS experience.

Qualifications

• Minimum 5 years designing, building and delivering technology training solutions.
• Minimum 3 years working in organisation-wide technology implementations such as ERP or CRM.
• Experience delivering TTT and end-user training in virtual environments.
• Experience with high-change-process implementations.
• Strong understanding of SCORM, LMS integrations and authoring tools.
• Proficient with Office 365, SharePoint and video/teleconferencing platforms.

Responsabilités

• Design, develop and deliver learning solutions to support IT systems adoption.
• Translate complex processes into engaging training content.
• Lead training delivery with project and business resources, including virtual and in-person sessions.
• Create eLearning modules, facilitator guides, user manuals and job aids.
• Support change management with aligned training and communication strategies.
• Measure training effectiveness and provide post-implementation support.

Connaissances

Training design

Technology training

TTT

End-user training

Learning solutions

Change management

Outils

SCORM

LMS integration

Authoring tools

Video/teleconferencing

SharePoint

Microsoft Office

Description du poste

Royal Australasian College of Physicians – Sydney CBD NSW

About the RACP
The Royal Australasian College of Physicians (RACP) connects, represents, and trains physicians and trainee physicians across Australia and Aotearoa New Zealand. The RACP provides services to support the delivery of training, continuing professional development, and health policy and advocacy to medical health professionals.

Our Values
Accountable | Collaborate | Indigenise and Decolonise | Lead the way | Respect

Why Join Us?
As part of our team, you will be offered a competitive remuneration salary and access to some amazing benefits including a flexible hybrid work model, additional paid leave between Christmas and New Year, paid parental leave, free annual flu vaccinations, professional development opportunities, access to our Employee Assistance Program, special corporate discounts and more! To view all our benefits, visit www.racp.edu.au/about/careers-at-racp.

Our 3-2-1 Hybrid Working Model

• 3 days from anywhere in Australia or Aotearoa New Zealand per week,
• 2 days from an RACP office location per week,
• 1 of the two days per week in office spent with your team.

The Role

The RACP is undertaking a broad program of change to redesign training programs, uplift workforce capability, and implement enabling technologies. Central to this is Project TRELLiS, the College’s flagship digital transformation initiative, reimagining member experience while improving operational efficiency, employee experience and reducing cost to serve.

The Training Specialist is responsible for designing and delivering effective learning solutions that support the successful adoption of IT systems and organisational change. The role translates complex technical and business processes into engaging, user-friendly training to build capability, improve performance, and ensure smooth transition to new ways of working. The role leads the delivery of training in conjunction with project and business resources

Key Accountabilities

• Recommend appropriate tools and platforms for training development and delivery.
• Design, develop, and implement high-quality learning solutions to support the implementation of IT systems, business processes, and capability uplift.
• Partner with project managers, SMEs, and change teams to analyse learning needs and define training requirements aligned to project outcomes.
• Develop a range of learning assets, including eLearning modules, facilitator guides, user manuals, quick reference guides, videos, and job aids.
• Support change management activities by aligning training deliverables with communication and adoption strategies.
• Lead training delivery which may include facilitating training sessions (virtual and face-to-face), in conjunction with project and business resources.
• Collaborate with project and business stakeholders to ensure training is delivered on time and supports project milestones.
• Measure training effectiveness
• Provide post-implementation support, including refresher training, troubleshooting guidance, and user support materials.

The successful candidate will have:

• Minimum 5 years designing, building and delivering technology training solutions
• Minimum 3 years working in organisation wide technology implementations such as ERP or CRM
• Experience delivering TTT and end-user training in virtual environments
• Experience with implementations that include a high degree of process change
• Highly developed understanding of authoring tools, SCORM packages and LMS integration
• IT Capabilities:Microsoft Office Suite, SharePoint and video/teleconferencing platforms

Position Description: https://www.racp.edu.au/docs/default-source/about/careers/training-specialist-trellis-position-description.pdf

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