Training Specialist, TRELLiS

The Royal Australasian College of Physicians; Sydney; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible hybrid work model

Paid parental leave

Free annual flu vaccinations

Professional development opportunities

Employee Assistance Program

Special corporate discounts

Job summary

The Royal Australasian College of Physicians (RACP) in Sydney seeks a Training Specialist on a fixed term contract through 31 December 2027. You will design and deliver IT training solutions to support the TRELLiS digital transformation and broader organisational change, turning complex processes into engaging learning experiences.

You will partner with project teams and SMEs to define training requirements, build learning assets, and lead virtual or in-person sessions while measuring impact and

Qualifications

• Minimum 5 years designing, building and delivering technology training solutions
• Minimum 3 years working in organisation wide technology implementations such as ERP or CRM
• Experience delivering TTT and end-user training in virtual environments
• Experience with implementations that include a high degree of process change
• Highly developed understanding of authoring tools, SCORM packages and LMS integration
• IT Capabilities:Microsoft Office Suite, SharePoint and video/teleconferencing platforms

Responsibilities

• Recommend appropriate tools and platforms for training development and delivery.
• Design, develop, and implement high-quality learning solutions to support the implementation of IT systems, business processes, and capability uplift.
• Partner with project managers, SMEs, and change teams to analyse learning needs and define training requirements aligned to project outcomes.
• Develop a range of learning assets, including eLearning modules, facilitator guides, user manuals, quick reference guides, videos, and job aids.
• Support change management activities by aligning training deliverables with communication and adoption strategies.
• Lead training delivery which may include facilitating training sessions (virtual and face-to-face), in conjunction with project and business resources.
• Collaborate with project and business stakeholders to ensure training is delivered on time and supports project milestones.
• Measure training effectiveness
• Provide post-implementation support, including refresher training, troubleshooting guidance, and user support materials.

Skills

Technology training design

Training delivery

Change management

E-learning development

Tools

Microsoft Office Suite

SharePoint

Video/teleconferencing platforms

Job description

About the RACP

The Royal Australasian College of Physicians (RACP) connects, represents, and trains physicians and trainee physicians across Australia and Aotearoa New Zealand. The RACP provides services to support the delivery of training, continuing professional development, and health policy and advocacy to medical health professionals.

Our Values

Accountable | Collaborate | Indigenise and Decolonise | Lead the way | Respect

Why Join Us?

As part of our team, you will be offered a competitive remuneration salary and access to some amazing benefits including a flexible hybrid work model, additional paid leave between Christmas and New Year, paid parental leave, free annual flu vaccinations, professional development opportunities, access to our Employee Assistance Program, special corporate discounts and more! To view all our benefits, visit www.racp.edu.au/about/careers-at-racp.

Our 3-2-1 Hybrid Working Model

• 3 days from anywhere in Australia or Aotearoa New Zealand per week,
• 2 days from an RACP office location per week,
• 1 of the two days per week in office spent with your team.

Job Description

The Role

Fixed Term Contract Until 31 December 2027

The RACP is undertaking a broad program of change to redesign training programs, uplift workforce capability, and implement enabling technologies. Central to this is Project TRELLiS, the College's flagship digital transformation initiative, reimagining member experience while improving operational efficiency, employee experience and reducing cost to serve.

The Training Specialist is responsible for designing and delivering effective learning solutions that support the successful adoption of IT systems and organisational change. The role translates complex technical and business processes into engaging, user-friendly training to build capability, improve performance, and ensure smooth transition to new ways of working. The role leads the delivery of training in conjunction with project and business resources

Key Accountabilities

• Recommend appropriate tools and platforms for training development and delivery.
• Design, develop, and implement high-quality learning solutions to support the implementation of IT systems, business processes, and capability uplift.
• Partner with project managers, SMEs, and change teams to analyse learning needs and define training requirements aligned to project outcomes.
• Develop a range of learning assets, including eLearning modules, facilitator guides, user manuals, quick reference guides, videos, and job aids.
• Support change management activities by aligning training deliverables with communication and adoption strategies.
• Lead training delivery which may include facilitating training sessions (virtual and face-to-face), in conjunction with project and business resources.
• Collaborate with project and business stakeholders to ensure training is delivered on time and supports project milestones.
• Measure training effectiveness
• Provide post-implementation support, including refresher training, troubleshooting guidance, and user support materials.

Desired Skills and Experience

The successful candidate will have:

• Minimum 5 years designing, building and delivering technology training solutions
• Minimum 3 years working in organisation wide technology implementations such as ERP or CRM
• Experience delivering TTT and end-user training in virtual environments
• Experience with implementations that include a high degree of process change
• Highly developed understanding of authoring tools, SCORM packages and LMS integration
• IT Capabilities:Microsoft Office Suite, SharePoint and video/teleconferencing platforms