Training Specialist, TRELLiS

Royal Australian College of General Practitioners Ltd; Sydney; Hybrid; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Flexible hybrid work

Additional paid leave between Xmas &NY

Paid parental leave

Free annual flu vaccinations

Professional development opportunities

Employee Assistance Program

Corporate discounts

Job summary

The Royal Australasian College of Physicians (RACP) seeks a skilled Learning & Training Specialist to redesign training programs, uplift workforce capability, and drive TRELLiS digital initiatives. You will design high‑quality learning solutions and deliver both virtual and in-person training to staff and members.

Join a flexible hybrid team with strong focus on change management, user adoption, and cost efficiency.

Qualifications

• Minimum 5 years designing, building and delivering technology training solutions.
• Minimum 3 years working in organisation wide technology implementations such as ERP or CRM.
• Experience delivering TTT and end-user training in virtual environments.
• Experience with implementations that include a high degree of process change.
• Highly developed understanding of authoring tools, SCORM packages and LMS integration.

Responsibilities

• Recommend appropriate tools and platforms for training development and delivery.
• Design, develop, and implement high-quality learning solutions to support the implementation of IT systems, business processes, and capability uplift.
• Partner with project managers, SMEs, and change teams to analyse learning needs and define training requirements aligned to project outcomes.
• Develop a range of learning assets, including eLearning modules, facilitator guides, user manuals, quick reference guides, videos, and job aids.
• Support change management activities by aligning training deliverables with communication and adoption strategies.
• Lead training delivery which may include facilitating training sessions (virtual and face-to-face), in conjunction with project and business resources.
• Collaborate with project and business stakeholders to ensure training is delivered on time and supports project milestones.
• Measure training effectiveness
• Provide post-implementation support, including refresher training, troubleshooting guidance, and user support materials.

Skills

Learning design

TTT training

ERP/CRM implementations

LMS integration

SCORM

Authoring tools

MS Office/SharePoint

Video conferencing

Tools

LMS

Authoring tools

SCORM

Job description

About the RACP

The Royal Australasian College of Physicians (RACP) connects, represents, and trains physicians and trainee physicians across Australia and Aotearoa New Zealand. The RACP provides services to support the delivery of training, continuing professional development, and health policy and advocacy to medical health professionals.

Our Values

Accountable | Collaborate | Indigenise and Decolonise | Lead the way | Respect

Why Join Us?

As part of our team, you will be offered a competitive remuneration salary and access to some amazing benefits including a flexible hybrid work model, additional paid leave between Christmas and New Year, paid parental leave, free annual flu vaccinations, professional development opportunities, access to our Employee Assistance Program, special corporate discounts and more! To view all our benefits, visit www.racp.edu.au/about/careers-at-racp.

Our 3-2-1 Hybrid Working Model

• 3 days from anywhere in Australia or Aotearoa New Zealand per week,
• 2 days from an RACP office location per week,
• 1 of the two days per week in office spent with your team.

The Role

The RACP is undertaking a broad program of change to redesign training programs, uplift workforce capability, and implement enabling technologies. Central to this is Project TRELLiS, the College’s flagship digital transformation initiative, reimagining member experience while improving operational efficiency, employee experience and reducing cost to serve.

Key Accountabilities

• Recommend appropriate tools and platforms for training development and delivery.
• Design, develop, and implement high-quality learning solutions to support the implementation of IT systems, business processes, and capability uplift.
• Partner with project managers, SMEs, and change teams to analyse learning needs and define training requirements aligned to project outcomes.
• Develop a range of learning assets, including eLearning modules, facilitator guides, user manuals, quick reference guides, videos, and job aids.
• Support change management activities by aligning training deliverables with communication and adoption strategies.
• Lead training delivery which may include facilitating training sessions (virtual and face-to-face), in conjunction with project and business resources.
• Collaborate with project and business stakeholders to ensure training is delivered on time and supports project milestones.
• Measure training effectiveness
• Provide post-implementation support, including refresher training, troubleshooting guidance, and user support materials.

The successful candidate will have:

• Minimum 5 years designing, building and delivering technology training solutions
• Minimum 3 years working in organisation wide technology implementations such as ERP or CRM
• Experience delivering TTT and end-user training in virtual environments
• Experience with implementations that include a high degree of process change
• Highly developed understanding of authoring tools, SCORM packages and LMS integration

IT Capabilities: Microsoft Office Suite, SharePoint and video/teleconferencing platforms