Program Administration Officer, Advanced Training

Royal Australasian College of Physicians; Sydney; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Flexible hybrid work model

Additional paid leave betweenChristmas

Paid parental leave

Free annual flu vaccinations

Professional development opportunities

Job summary

The Royal Australasian College of Physicians (RACP) in Sydney CBD NSW is seeking a Program Administration Officer, Advanced Training to join the Training Services team. You will provide cross-team administrative support for Basic and Advanced training programs across Australia and Aotearoa New Zealand.

Responsibilities include managing electronic trainee records, handling enquiries, and collaborating with colleagues to drive improvements in a dynamic environment while delivering high-quality

Qualifications

• Certificate IV or Diploma of Business Administration or demonstrated equivalent experience, knowledge and skills.
• Professional experience in an administrative role preferably in medical, other education/health programs or member-based organisation.
• Ability to prioritise work, meet deadlines, managing a range of complex tasks in a changing work environment while maintaining an attention to detail.
• Ability to work independently and in a collaborative team environment, to build and maintain relationships with internal and external stakeholders at various levels.
• Demonstrated experience in delivering professional client services, including high level written and verbal communication skills.
• IT Capabilities: Microsoft Office Suite, SharePoint and video/teleconferencing platforms.

Responsibilities

• Provide professional, administrative cross-team, support for training programs and activities.
• Create and maintain accurate electronic records, including data entry of trainee applications and assessments.
• Provide comprehensive and timely responses to member enquiries.
• Work collaboratively with other team members and College units to meet objectives and provide timely advice and support on complex issues relating to specialty training.
• Contribute towards process improvements in a changing environment.

Skills

Prioritisation

Stakeholder management

Written communication

Verbal communication

Education

Certificate IV or Diploma of Business Administration

Tools

Microsoft Office Suite

SharePoint

Video conferencing

Job description

Program Administration Officer, Advanced Training

Royal Australasian College of Physicians – Sydney CBD NSW

About the RACP
The Royal Australasian College of Physicians (RACP) connects, represents, and trains physicians and trainee physicians across Australia and Aotearoa New Zealand. The RACP provides services to support the delivery of training, continuing professional development, and health policy and advocacy to medical health professionals.

Our Values
Accountable | Collaborate | Indigenise and Decolonise | Lead the way | Respect

Why Join Us?
As part of our team, you will be offered a competitive remuneration salary and access to some amazing benefits including a flexible hybrid work model, additional paid leave between Christmas and New Year, paid parental leave, free annual flu vaccinations, professional development opportunities, access to our Employee Assistance Program, special corporate discounts and more! To view all our benefits, visit www.racp.edu.au/about/careers-at-racp.

Our 3-2-1 Hybrid Working Model

• 3 days from anywhere in Australia or Aotearoa New Zealand per week,
• 2 days from an RACP office location per week,
• 1 of the two days per week in office spent with your team.

About the Role

This role sits within the Training Services team, which is responsible for providing training progression and comprehensive administrative support to trainees, supervisors and committees involved in the RACP Basic and Advanced training programs across Australia and Aotearoa New Zealand.

The Administration Officer is responsible for delivery of administrative services and support to assigned portfolio of training programs. This role is also responsible for support to enquiries, data management and reporting.

Key responsibilities include:

• Provide professional, administrative cross-team, support for training programs and activities.
• Create and maintain accurate electronic records, including data entry of trainee applications and assessments.
• Provide comprehensive and timely responses to member enquiries.
• Work collaboratively with other team members and College units to meet objectives and provide timely advice and support on complex issues relating to specialty training.
• Contribute towards process improvements in a changing environment.

About You

• The successful candidate will have:
• Certificate IV or Diploma of Business Administration or demonstrated equivalent experience, knowledge and skills.
• Professional experience in an administrative role preferably in medical, other education/health programs or member-based organisation.
• Ability to prioritise work, meet deadlines, managing a range of complex tasks in a changing work environment while maintaining an attention to detail.
• Ability to work independently and in a collaborative team environment, to build and maintain relationships with internal and external stakeholders at various levels.
• Demonstrated experience in delivering professional client services, including high level written and verbal communication skills.
• IT Capabilities: Microsoft Office Suite, SharePoint and video/teleconferencing platforms.