Training & Programs Lead — Education Impact

STEPS Inc.; Gympie Regional; On-site; AUD 85,000 - 115,000; Full time

Job summary

STEPS Inc. in Gympie is seeking an experienced Training Manager to lead our on-site team and drive high-quality training delivery, student engagement, and compliance.

You will oversee staff, support workforce planning, performance management, and employee development while collaborating with industry partners and community stakeholders. As a not-for-profit organisation, STEPS offers a values-driven culture, ongoing professional development, permanent full-time roles, 38 hours per week, Monday to

Qualifications

• Experience leading training/education teams.
• Strong customer service and stakeholder management.
• Relevant qualifications: Cert IV Training & Assessment or higher in adult education.
• Current blue and yellow cards on entry to the role.

Responsibilities

• Lead and support multidisciplinary training and participant support teams.
• Oversee workforce planning, recruitment, performance management, and staff development.
• Monitor operational performance, student outcomes, and service quality.
• Drive quality training delivery meeting national requirements.

Skills

Leadership experience

Customer service

Stakeholder management

Education

Certificate IV in Training and Assessment

Higher degree in adult education

Business or Business Administration degree

Working with Children Check

NDIS Worker Screening Card

Job description

STEPS Inc. in Gympie is seeking an experienced Training Manager to lead our on-site team and drive high-quality training delivery, student engagement, and compliance.

You will oversee staff, support workforce planning, performance management, and employee development while collaborating with industry partners and community stakeholders. As a not-for-profit organisation, STEPS offers a values-driven culture, ongoing professional development, permanent full-time roles, 38 hours per week, Monday to