Training Officer

Outback Stores Pty Ltd; Darwin; In loco; AUD 70.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive pay and employee benefits

Descrizione del lavoro

Outback Stores in Darwin is seeking a Training Officer to deliver accredited retail training programs across remote Aboriginal communities. You’ll assess, mentor and support staff, with travel to remote sites as required.

You’ll work with Store Managers and the Training team, delivering face-to-face and online sessions and maintaining compliance and learner records. Ideal candidates bring TAE40122, retail management qualifications, strong communication, cultural intelligence, and a hands-on,

Competenze

• TAE40122 Certificate IV in Training and Assessment is required.
• SIR40316 Certificate IV in Retail Management is required.
• Strong training, assessment, mentoring and coaching skills.
• Excellent written and verbal communication skills.
• Strong interpersonal and relationship-building skills.
• High cultural intelligence, particularly with Indigenous communities.
• Strong organisational skills and attention to detail.
• Strong computer literacy with data interpretation and reporting.
• Hands-on approach with strong problem-solving skills.
• Current unrestricted driver’s licence required.
• Working with Children Check and National Police Certificate (or ability to obtain).
• Willingness to travel regularly to remote communities for up to a week.

Mansioni

• Deliver and assess accredited retail training programs in remote Aboriginal communities.
• Provide trainees with engaging and flexible face-to-face and virtual training and support.
• Monitor trainee progress, provide regular feedback and support trainees to successfully complete their training.
• Conduct LLN assessments and provide appropriate learning support.
• Work with Store Managers to identify and recruit potential trainees.
• Plan and coordinate training visits in line with program and contractual requirements.
• Support VET in Schools programs through school visits and practical training.
• Build strong relationships with trainees, Store Managers and other stakeholders.
• Maintain accurate student records and data using VETtrak.
• Support training compliance, validation and continuous improvement activities in line with RTO requirements.
• Contribute to ongoing improvement of training resources and delivery methods.

Conoscenze

Training & coaching

Communication skills

Interpersonal skills

Cultural intelligence

Organisational skills

Computer literacy

Problem solving

Driver's licence

Working with Children Check

Travel readiness

Formazione

TAE40122 Certificate IV in Training and Assessment

SIR40316 Certificate IV in Retail Management

HLTAID011 First Aid

SIT20322 Certificate II in Hospitality

SIT30622 Certificate III in Hospitality

SITHFAB021 Provide Responsible Service of Alcohol

Strumenti

VETtrak

Descrizione del lavoro

Join Our Mission at Outback Stores!

At Outback Stores, we are proud to be the remote retailer of choice for Aboriginal communities across Australia. Our mission is to provide a steady supply of nutritious, fresh, and affordable food while making a positive impact on health, employment, and wellbeing.

Introduction

Join Our Mission at Outback Stores! At Outback Stores, we are proud to be the remote retailer of choice for Aboriginal communities across Australia. Our mission is to provide a steady supply of nutritious, fresh, and affordable food while making a positive impact on health, employment, and wellbeing. With 60 stores spanning the NT, NSW, QLD, SA, and WA, we are the fastest growing remote retailer in Australia! We are dedicated to serving and uplifting remote communities.

Description

We are looking for a passionate and experienced Training Officer to join our People & Culture team, based at our Darwin Support Office. In this hands-on role, you will deliver and assess accredited retail training programs to help local store staff develop their skills, confidence and career opportunities. You will work closely with trainees, Store Managers and the Training team, providing both face-to-face and virtual training and support. Regular travel to remote communities is a key part of this role, with trips of up to a week at a time.

Key Responsibilities

• Deliver and assess accredited retail training programs in remote Aboriginal communities.
• Provide trainees with engaging and flexible face-to-face and virtual training and support.
• Monitor trainee progress, provide regular feedback and support trainees to successfully complete their training.
• Conduct Language, Literacy and Numeracy (LLN) assessments and provide appropriate learning support.
• Work with Store Managers to identify and recruit potential trainees.
• Plan and coordinate training visits in line with program and contractual requirements.
• Support VET in Schools programs through school visits and practical training.
• Build strong relationships with trainees, Store Managers, Apprenticeships Support Officers and other key stakeholders.
• Maintain accurate student records and data using VETtrak.
• Support training compliance, validation and continuous improvement activities in line with RTO requirements.
• Contribute to the ongoing improvement of training resources and delivery methods.

Skills and Experiences

What We're Looking For

Essential

• TAE40122 Certificate IV in Training and Assessment.
• SIR40316 Certificate IV in Retail Management.
• Strong training, assessment, mentoring and coaching skills.
• Excellent written and verbal communication skills.
• Strong interpersonal and relationship-building skills.
• High cultural intelligence, particularly when working with Australian Indigenous cultures and communities.
• Strong organisational skills and attention to detail.
• Strong computer literacy with the ability to gather, interpret and report data.
• A practical, hands-on approach with strong problem-solving skills.
• Current unrestricted driver’s licence.
• Working with Children Check and National Police Certificate, or the ability to obtain them.
• Willingness and ability to regularly travel to remote communities for up to a week at a time.

Desired

• Minimum two years’ experience in a training role, with proven experience as a trainer and assessor.
• Experience working effectively with people from diverse cultural and social backgrounds.
• Experience using the VETtrak student management system.
• HLTAID011 Provide First Aid certification, or the ability to obtain it.
• SIT20322 Certificate II in Hospitality or SIT30622 Certificate III in Hospitality, or the ability to obtain either qualification.
• SITHFAB021 Provide Responsible Service of Alcohol, or the ability to obtain it.
• Experience working in a changing retail environment.
• Previous experience working with Indigenous people is highly regarded.

Why Join Outback Stores?

• Make a meaningful difference by building skills and career opportunities for local people in remote communities.
• Experience unique opportunities to travel and work across remote Australia.
• Work in a supportive and inclusive team environment.
• Opportunities for professional development and career growth.
• Competitive pay and employee benefits.

Outback Stores offers an experience like no other and the opportunity to use your training skills to make a genuine difference in remote communities.

Aboriginal and Torres Strait Islander people are encouraged to apply.