Training & Education Coordinator

Surf Life Saving NSW; Sydney; On-site; AUD 80,000 - 100,000; Full time

Benefits offered by this job

Onsite parking at HQ

Fitness Passport discounts

Employee assistance program

Salary packaging benefits

Modern facilities

Positive, supportive culture

Job summary

Surf Life Saving NSW seeks an organised Club Capability Coordinator (Training & Education) to turn training needs into practical support for priority clubs and volunteers. Based at Belrose, you’ll work with training managers to strengthen trainer capability and coordinate delivery across NSW.

You will design and evaluate a pilot training administration support service, supported by the Club Capability Administration Officer, and report progress against agreed plans.

Qualifications

• Experience coordinating training, education or capability-building initiatives.
• Strong ability to manage multiple activities, stakeholders and deadlines.
• Experience with volunteers or community organisations is beneficial.
• Excellent written and verbal communication skills.

Responsibilities

• Consult with priority clubs and volunteer training managers to identify training needs.
• Identify gaps in trainer and assessor capability and develop practical plans.
• Build training plans with clubs, branches and SLSNSW stakeholders.
• Recruit, coordinate and support casual trainers and assessors.
• Coordinate courses and training activities in response to identified club needs.
• Support co-delivery and development opportunities for probationary trainers.

Skills

Training coordination

Stakeholder management

Organisational skills

Relationship building

Verbal and written communication

Data analysis

Digital literacy (MS Office, online系统)

Education

Certificate IV in Training and Assessment

Tools

Microsoft Office

Online training systems

Job description

Are you someone who enjoys working directly with clubs and volunteers to turn training needs into practical support.

Surf Life Saving NSW is seeking an organised, adaptable and relationship-focused Club Capability Coordinator (Training & Education) to help priority clubs build sustainable patrolling and training capability.

Based at SLSNSW Headquarters in Belrose and reporting to the Club Services Manager, you will work closely with clubs, volunteer training managers and the Training & Education team to identify training needs, strengthen trainer and assessor capability, and coordinate effective training delivery.

You will also lead the design, implementation and evaluation of a new training administration support service for priority clubs, supported by the Club Capability Administration Officer.

Key Duties

• Consult with priority clubs and volunteer training managers to identify current and emerging training needs.
• Identify gaps in trainer and assessor capability and develop practical plans to address them.
• Use data, consultation and local knowledge to prioritise club training support.
• Develop agreed training plans with clubs, branches and relevant SLSNSW stakeholders.
• Recruit, coordinate and support a pool of casual trainers and assessors.
• Coordinate courses and other training activities in response to identified club needs.
• Support co-delivery and development opportunities for probationary trainers and assessors.
• Maintain oversight of training activity, trainer and assessor availability, delivery progress and emerging issues.
• Monitor and report on agreed training plans and initiatives.
• Gather feedback from clubs, participants, trainers and assessors to improve future support.
• Design and implement a pilot training administration support service for priority clubs.
• Lead and support the Club Capability Administration Officer in providing course and skills-maintenance administration.
• Establish clear processes and service expectations so clubs understand what support is available.
• Evaluate the pilot service and recommend improvements and options for future delivery.
• Attend relevant club, branch and SLSNSW meetings as required.

About You

• Experience coordinating training, education or capability-building initiatives.
• Strong organisational skills and the ability to manage multiple activities, stakeholders and deadlines.
• The ability to identify needs, develop practical responses and follow through on implementation.
• Experience working with volunteers, community organisations or stakeholder groups with differing needs.
• Strong relationship-building and interpersonal skills.
• Experience coordinating or supporting trainers, facilitators, assessors or a casual workforce.
• Excellent written and verbal communication skills.
• The ability to gather and analyse information, monitor progress and use feedback to improve programs or services.
• Initiative, sound judgement and a practical approach to problem-solving.
• Good digital literacy, including confidence using Microsoft Office and online systems.
• Availability to undertake some evening and weekend work to support volunteer stakeholders.
• A current driver’s licence.
• Experience within Surf Life Saving, a volunteer-led organisation, or the broader sport, emergency-service or community sector would be highly regarded.
• Knowledge of vocational education and training, a Certificate IV in Training and Assessment, or experience designing and evaluating a pilot or new support service would also be advantageous.

What's in it for You?

• An opportunity to work directly with clubs and volunteers across NSW.
• Continued learning and development opportunities.
• Onsite parking at SLSNSW Headquarters.
• Access to Fitness Passport discounts.
• Employee assistance program support for health and wellbeing.
• Salary packaging benefits.
• Modern, light-filled facilities with excellent staff amenities.
• A positive, driven and supportive organisational culture.

Location:

Surf Life Saving NSW Headquarters, Belrose

Surf Life Saving NSW is the state's primary water-safety and rescue organisation and one of the largest volunteer movements in the country. We support more than 83,000 members across 129 clubs to serve the community through beach patrol services, coastal emergency response, training and education, sport and junior development.

We are an equal opportunity employer, and we embrace the diversity of our people.

Please note that only suitably experienced applicants who meet the above criteria will be contacted.

We thank you for your interest in working with Surf Life Saving NSW.