Bookings & Administration Officer – Community Education | Contract Part Time

Surf Life Saving NSW; Sydney; Hybrid; AUD 42,000 - 60,000; Part time

Benefits offered by this job

Hybrid working options

Extra paid day off around Christmas

Time in lieu

Professional development opportunities

Onsite parking

Salary Packaging benefits

Employee assistance program (EAP)

Job summary

Surf Life Saving NSW in Belrose NSW is seeking a part-time Bookings & Administration Officer to join our Community Education team. You will manage bookings, coordinate administrative tasks and support delivery of water safety programs across NSW.

The role emphasizes strong customer service, data accuracy, and teamwork, with hybrid work options, onsite parking, and opportunities for professional development.

Qualifications

• Proven experience in an administrative or bookings coordination role.
• Exceptional customer service and stakeholder engagement skills.
• Strong written and verbal communication abilities.
• High levels of accuracy, attention to detail and organisation.
• The ability to multitask, prioritise workloads and meet deadlines.
• Proficiency in Microsoft Office Suite, particularly Word, Excel and Outlook.
• A proactive, self-motivated approach and the ability to work autonomously or in a team.
• Experience using FoundU rostering software (desirable).

Responsibilities

• Serve as the first point of contact for enquiries, delivering high-quality customer service.
• Coordinate bookings, including allocation of casual staff, resources and equipment.
• Maintain accurate booking, evaluation and stakeholder data.
• Liaise with clients, stakeholders and casual staff to support program delivery.
• Manage administrative processes, correspondence, filing systems and documentation.
• Process quotations, invoices and timesheet administration.
• Monitor and maintain program resources and equipment, including stocktakes and distribution.
• Provide general administrative support to the Community Education team.
• Assist team with quoting requirements and equipment ordering.

Skills

Administrative experience

Bookings coordination

Customer service

Microsoft Office

Communication skills

Tools

FoundU rostering

Job description

Jobs » Bookings & Administration Officer – Community Education | Contract Part Time

Bookings & Administration Officer – Community Education | Contract Part Time

Location
Belrose, Sydney NSW

About us
Surf Life Saving NSW is a leading community organisation dedicated to promoting water safety, providing lifesaving services, and fostering a vibrant beach culture across New South Wales. We work with passionate volunteers and dedicated staff to protect our communities in and around our coastal waters. Our mission is to save lives, provide education, and create inclusive opportunities for all Australians to enjoy our beaches safely.

About the role
We are seeking a Bookings & Administration Officer to join our Community Education team in a part-time contract position based in Belrose NSW 2085. This role is pivotal in supporting our community education programmes by managing bookings, coordinating administrative functions, and ensuring seamless delivery of our vital water safety initiatives. You will be instrumental in connecting our communities with life‑saving education and support, working as part of a team committed to making a genuine difference in water safety across NSW.

Key responsibilities

• Serve as the first point of contact for enquiries, delivering high-quality customer service to stakeholders, schools, councils, community groups and casual educators.
• Coordinate bookings, including the allocation of casual staff, resources and equipment.
• Maintain accurate booking, evaluation and stakeholder data, ensuring records are up to date and reliable.
• Liaise with clients, stakeholders and casual staff to support the smooth delivery of education programs and events.
• Manage administrative processes, correspondence, filing systems and documentation to support day-to-day operations.
• Process quotations, invoices and timesheet administration, ensuring accuracy and timely completion.
• Monitor and maintain program resources and equipment, including stocktakes and distribution for events and bookings.
• Provide general administrative, clerical and project support to the Community Education team as required.
• Assist team with quoting requirements and equipment ordering in a timely manner.

About you

To be successful in this role, you will have:

• Proven experience in an administrative or bookings coordination role
• Exceptional customer service and stakeholder engagement skills.
• Strong written and verbal communication abilities.
• High levels of accuracy, attention to detail and organisation.
• The ability to multitask, prioritise workloads and meet deadlines.
• Proficiency in Microsoft Office Suite, particularly Word, Excel and Outlook.
• A proactive, self‑motivated approach and the ability to work both autonomously and as part of a team.
• Experience using FoundU or similar rostering software (desirable).

What’s in it for you?

• Hybrid working options
• An extra paid day off around Christmas time
• Contribute to a ‘for purpose’ organisation with exceptional leadership
• Time in Lieu for extra hours worked
• Continued learning and development opportunities
• Onsite parking
• Access to Fitness Passport discount
• Employee assistance program (EAP) for health and wellbeing
• Positive, driven and supportive organisational culture
• Boost your take home pay with Salary Packaging benefits
• Modern bright facilities with excellent staff amenities

Location: Belrose NSW and hybrid work option.

Position: Part Time. Contract through to June 2027.