Training Administration Specialist – Enrolments & LMS Support

Up Education; Townsville City; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Birthday off

Professional development

Extra 3 days of leave over Christmas

Friendly, collaborative team

Job summary

Connect ‘n’ Grow in Australia is seeking an Administration Officer to join our Administration and Corporate Services Team. You will handle customer service, data entry, enrolment support and provide general admin assistance to trainers and learners.

The role requires strong communication, high attention to detail and the ability to work independently. A collaborative, supportive team environment and opportunities for professional development are offered.

Qualifications

• Experience in administration or office support settings.
• Strong communication and customer service skills.
• High attention to detail and ability to work independently.

Responsibilities

• Handle incoming/outgoing calls and customer service queries.
• Perform student management and data entry tasks.
• Assist learners with enrolment and gather required paperwork/evidence.
• Support trainers with student inquiries.
• Upload content/resources to the Learning Management System.
• Order training resources for schools and trainers.
• Provide general administration support to the training team.

Skills

Customer Service

Data Entry

Administration

Communication

Microsoft Office

Education

Business Administration

Tools

Learning Management System

Job description

Connect ‘n’ Grow in Australia is seeking an Administration Officer to join our Administration and Corporate Services Team. You will handle customer service, data entry, enrolment support and provide general admin assistance to trainers and learners.

The role requires strong communication, high attention to detail and the ability to work independently. A collaborative, supportive team environment and opportunities for professional development are offered.