Student Support & RTO Admin — Hybrid & Flexible

Royal Rehabilitation Centre Sydney; Sydney; Hybrid; AUD 65,000 - 80,000; Full time

Benefits offered by this job

Salary packaging up to $18,550

Health discounts

Maxxia rewards

Flexible work arrangements

Hybrid work model

Job summary

Royal Rehabilitation Centre Sydney is seeking an organised RTO Student Support & Administration Officer to assist with enrolments, learner support, and course information across Australia. You will handle a range of administrative tasks, maintain student records, support trainers, and contribute to compliance and reporting requirements.

The role is full-time, permanent, and hybrid, with three days in the office per week.

Qualifications

• Experience in administration, training coordination, or the vocational education and training (VET) sector.
• Strong organisational skills and attention to detail.
• Excellent customer service and communication skills.
• Confidence using databases, learning management systems and Microsoft Office.
• Ability to work independently while collaborating effectively with a team.
• Availability to work 3 days per week in the office as part of our hybrid working model.

Responsibilities

• Provide exceptional support to students throughout their learning journey.
• Manage course enquiries, enrolments and online learner support.
• Maintain student management, learning management and reporting systems.
• Support trainers and coordinate training delivery activities.
• Monitor student progress and assist with improving completion outcomes.
• Prepare reports and ensure accurate record keeping and data compliance.
• Contribute to continuous improvement and RTO compliance activities.

Skills

Administration

Training coordination

VET sector

Tools

Databases

Learning Management Systems

Microsoft Office

Job description

Royal Rehabilitation Centre Sydney is seeking an organised RTO Student Support & Administration Officer to assist with enrolments, learner support, and course information across Australia. You will handle a range of administrative tasks, maintain student records, support trainers, and contribute to compliance and reporting requirements.

The role is full-time, permanent, and hybrid, with three days in the office per week.