Trainee Administrator

WorkPac Group; Mackay Regional; On-site; AUD 42,000 - 54,000; Full time

Benefits offered by this job

Birthday Leave

Reward for Service Leave

Employee Assistance Program

Employee Rewards Program

Discounted Private Health Insurance

Employee Referral Program

Professional Development including Tra

Job summary

WorkPac Group in Mackay region is seeking a Trainee Administrator to be the welcoming face of MyneSight (WorkPac Skills RTO) at the Paget office. You’ll learn quickly, assist visitors and staff, and help maintain a professional, friendly front-desk presence.

This role offers an opportunity to upskill toward a Certificate III in Business, with hands-on training and a supportive team. If you’re organised and enjoy busy administration with strong phone manners, this is a perfect pathway for school

Qualifications

• Experience in administration and customer service.
• Polished phone manner and professional communication.
• Strong time management and organisational skills.

Responsibilities

• Greet visitors and be the first point of contact for clients and staff.
• Support inbound calls from candidates and manage messages promptly.
• Maintain high-volume admin tasks including database management and compliance processes.
• Develop business knowledge while completing your Certificate III in Business.

Skills

Administration

Customer service

Phone manner

Time management

Organised

Education

Certificate III in Business

Job description

Hey, is this you?

• Savvy administration and customer service skills
• Friendly and approachable nature
• Excellent phone manner
• Super organised with great time management

You'll be the welcoming face of MyneSight (WorkPac Skills RTO) - the first point of contact for visitors and the energy that sets the tone for our Paget office. If you enjoy working in a fast-paced, dynamic environment and love keeping things organised and running smoothly, this could be the perfect next step for you.

This role is also an incredible upskilling opportunity. While gaining hand-on experience, you'll be supported to complete a Certificate III in Business, making it an ideal pathway for a school leaver looking to launch their career and build strong administrative and customer service skills.

What will your day look like?

• Learning how to deliver a professional and welcoming experience to visitors, clients, and staff
• Developing confident phone skills by supporting inbound calls from candidates
• Building strong communication habits and ensuring messages and enquiries are managed promptly
• Gaining hand-on experience with high-volume administration, including database management and compliance processes
• Growing your business knowledge each day while completing your Certificate III in Business

In simple terms, as a Trainee Administrator, no two days will be the same! Yes, it's an ever-changing environment, but guess what? We really like to have fun and celebrate success. This comes in many shapes and forms including birthday and anniversary celebrations, giving back to our communities, gala events and work socials.

What's in this for you?

Our Employees are our most valuable asset and WorkPac understands we are all different.This is why we offer so many different benefits to our Employees to suit their individuality and lifestyle choices.Benefits include:

• Birthday Leave
• Reward for Service Leave
• Employee Assistance Program
• Employee Rewards Program - 1000's of perks, discounts and deals nationally
• Discounted Private Health Insurance
• Employee Referral Program
• Professional Development including Traineeships and Diplomas

Your WorkPac Skills

WorkPac Skills is proudly part of WorkPac, one of the largest workforce solutions businesses in Australia, backed by over 25 years of proven success. We offer tailored, end-to-end solutions in recruitment, skills and career development across diverse sectors including Mining, Construction, Industrial, Engineering, Healthcare, Social Care and more. WorkPac Skills oversees the management of three Registered Training Organisations known as MyneSight (#31900), Gold Training (#40515) and The Australian Institute of Mining (#455536).

At WorkPac, we foster a work environment where everyone feels welcome and valued. As an Equal Employment Opportunity employer, we welcome applicants from all backgrounds and embrace diversity in race, gender, age, religion, culture, and ability.

We want you!