Trade Credit Claims Analyst — Hybrid Work & Growth

Tokio Marine Management Australasia; Sydney; Hybrid; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive salary with yearly bonus

Novated leasing options

Hybrid working – WFH 2 days a week

Wellbeing leave day

Volunteer day with charity

Social committee and inclusive culture

Learning and development programs

Discounts with large Japanese multinat

Job summary

Bond & Credit Co., part of Tokio Marine Management Australasia, seeks a Claims Assessor to handle trade credit insurance claims end-to-end and report to the Claims Manager. You will verify coverage, assess claims, liaise with brokers and clients, and ensure compliant processing.

Ideal candidates bring 2+ years in a similar role, strong Excel skills, and solid knowledge of policy wordings and claims procedures. Hybrid work in Sydney with competitive salary and benefits.

Qualifications

• 2+ years in a similar claims role.
• Knowledge of trade credit insurance policies and procedures.
• Proficient in MS Office and claims management software.
• Advanced MS Excel skills.
• Basic accounting principles knowledge.
• Sound knowledge of the trade credit insurance product.

Responsibilities

• Assess and manage trade credit claims from lodgement to resolution.
• Analyse credit documentation to verify claim validity.
• Interpret policy wordings and endorsements to determine coverage.
• Investigate causes of loss and ensure compliance with policy conditions.
• Liaise with insolvency practitioners to confirm recoverability.
• Review debt collection and legal recovery efforts for loss mitigation.
• Collaborate with underwriters on risk appetite and systemic issues.
• Communicate claim progress and requirements with brokers, clients, and stakeholders.
• Prepare clear recommendations for claim outcomes and maintain audit-compliant records.
• Identify and elevate potential fraud, and contribute to reporting and continuous improvement.

Skills

Trade Credit Insurance

Claims management

Advanced Excel

Analytical skills

Education

Basic accounting principles

Tools

Microsoft Office

Claims management software

Job description

Bond & Credit Co., part of Tokio Marine Management Australasia, seeks a Claims Assessor to handle trade credit insurance claims end-to-end and report to the Claims Manager. You will verify coverage, assess claims, liaise with brokers and clients, and ensure compliant processing.

Ideal candidates bring 2+ years in a similar role, strong Excel skills, and solid knowledge of policy wordings and claims procedures. Hybrid work in Sydney with competitive salary and benefits.