Trade Counter Sales - Security

Dicker Data; Australia; Hybrid; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Competitive salary package

Parental leave

Employee Assistance Program

Travel discounts with airline partners

Annual flu vaccinations

Long service rewards

Job summary

Dicker Data is seeking a customer-focused professional to join our Trade Counter team in Western Australia. You will assist customers with product enquiries, help drive sales, and work closely with internal teams to deliver a seamless service experience.

Ideal candidates will have strong communication skills, the ability to build relationships with customers, vendors and colleagues, and a proactive, team-oriented attitude focused on achieving results.

Qualifications

• Strong customer service and communication skills.
• Ability to build and maintain professional relationships.
• Proactive, team-oriented approach with good attention to detail.

Responsibilities

• Assist Trade Counter customers with product enquiries and sales.
• Build strong customer relationships and collaborate with internal teams and vendors.
• Achieve sales targets and identify growth opportunities.
• Maintain branch inventory and warehouse standards.
• Support colleagues and contribute to a positive team culture.
• Develop product knowledge and complete vendor certifications.

Skills

Customer service

Communication

Relationship building

Team oriented

Attention to detail

Problem solving

Product knowledge

Sales orientation

Tools

Microsoft Office

Job description

Founded in 1978, Dicker Data is Australia’s leading locally owned and operated distributor of ICT hardware, software, cloud and IoT solutions for over 10,000 reseller partners across Australia and NZ.

An ASX listed (ASX: DDR) company, we are recognised in the industry for our award-winning record of gender equality, diversity and inclusion and we pride ourselves on building sustainable business practices. We understand the importance of hiring the right people to build successful teams, and of supporting our people to reach their full potential in every aspect of work and life.

Our Vision

To inspire, educate and enable Australiantechnology resellers to achieve their full potentialthrough the delivery of unparalleled service,technology and logistics.

Our Values

At Dicker Data, we pride ourselves on our family centric culture. Our people band together for a common goal, willing to lend a helping hand and often going above and beyond to support their colleagues. The values that underpin our company culture are the drivers of our ongoing success:

• Agile
• Solutionfocused
• Respectfor all people
• Integrityin the way we operate

About You

You're a customer-focused professional who enjoys building relationships, delivering great service, and working in a fast-paced team environment. You take pride in your presenting yourself professionally and building positive relationships within customers, vendors, and colleagues, have a positive attitude, and are motivated to achieve results.

Founded in 1978, Dicker Data is Australia’s leading locally owned and operated distributor of ICT hardware, software, cloud and IoT solutions for over 10,000 reseller partners across Australia and NZ.

An ASX listed (ASX: DDR) company, we are recognised in the industry for our award-winning record of gender equality, diversity and inclusion and we pride ourselves on building sustainable business practices. We understand the importance of hiring the right people to build successful teams, and of supporting our people to reach their full potential in every aspect of work and life.

Our Vision

To inspire, educate and enable Australiantechnology resellers to achieve their full potentialthrough the delivery of unparalleled service,technology and logistics.

Our Values

At Dicker Data, we pride ourselves on our family centric culture. Our people band together for a common goal, willing to lend a helping hand and often going above and beyond to support their colleagues. The values that underpin our company culture are the drivers of our ongoing success:

• Agile
• Solutionfocused
• Respectfor all people
• Integrityin the way we operate

About You

You're a customer-focused professional who enjoys building relationships, delivering great service, and working in a fast-paced team environment. You take pride in your presenting yourself professionally and building positive relationships within customers, vendors, and colleagues, have a positive attitude, and are motivated to achieve results.

What you will do in the role

• Assist Trade Counter customers with product enquiries and sales.
• Build strong customer relationships and work collaboratively with internal teams and vendor partners.
• Achieve sales targets and identify growth opportunities.
• Maintain branch inventory,warehouse standards, and an organised, professional trade counter environment.
• Support colleagues and contribute to a positive team culture.
• Develop strong product and process knowledge and complete vendor certifications.

What you will need to succeed in the role

• Strong customer service and communication skills.
• Ability to build and maintain professional relationships.
• Ability to safely lift and handle items weighing up to 20kg.
• A proactive, team-oriented approach.
• Excellent attention to detail and problem-solving skills.
• Confidence providing product advice and resolving customer issues.
• Intermediate Microsoft Office skills.
• Previous sales, retail, customer service, or trade counter experience is highly regarded.
• A willingness to learn and develop product knowledge across a broad range of technology.
• Previous experience working within technology distribution, retail, warehouse, trade counter or customer-facing sales environments will be highly regarded.

Our Benefits

• A highly competitive salary package depending upon experience
• Access to discounted banking, superannuation, and health and wellbeing offers via our corporate partners
• Company paid parental leave scheme
• Employee Assistance Program
• United Airlines (and partner airlines)travel discount
• Annual flu vaccinations
• Long Service rewards

Only those with the legal right to work in Australia may apply for this position.
Only short-listed candidates will be contacted.