Trade Counter Salesperson

Synergie; Adelaide; On-site; AUD 52,000 - 66,000; Full time

Benefits offered by this job

Overtime opportunities

Training and development opportunities

Strong team culture

Job summary

Synergie Australia is seeking two Trade Counter Salespeople in South Australia to deliver outstanding customer service and process sales for trade and retail customers. The roles involve order processing, stock handling, and assisting with warehouse duties, with shifts from early morning to afternoon on weekdays.

Successful applicants will thrive in a fast-paced environment, have strong communication skills, and enjoy building relationships within a supportive, family-owned team.

Qualifications

• Experience in trade counter sales or retail sales in building industry preferred.
• Excellent communication and relationship-building skills.
• Confident phone manner and customer-first approach.
• Ability to work in fast-paced environment and prioritise tasks.
• Physically capable to assist with order picking and stock handling.

Responsibilities

• Provide outstanding customer service to trade and retail customers.
• Process sales, quotes, and customer orders.
• Provide product advice and support.
• Build and maintain customer relationships.
• Answer phone enquiries professionally.
• Pick and prepare customer orders.
• Assist with general stock and warehouse duties.

Skills

Customer service

Trade counter sales

Communication

Stock handling

Team player

Multitasking

Tools

POS systems

Job description

We think outside the box by redefining recruitment.
Through long-term partnerships, we connect the right people with the right opportunities to shape careers and drive change in Australia and beyond.

Join a well-established South Australian family-owned and operated business with a strong reputation for supplying quality products to the residential and commercial building industry .

Due to continued growth, they are seeking two enthusiastic and customer-focused Trade Counter Salespeople to join their team on a permanent full-time basis - one position based at Edwardstown and one position based in the Adelaide CBD .

This is a fantastic opportunity for someone who enjoys building relationships, providing exceptional customer service, and being part of a supportive, close-knit team . Alongside trade counter sales, the role will also involve assisting with order processing, stock handling, and picking customer orders when required .

Working hours are Monday to Friday, with shifts either 6:00am - 3:00pm or 7:30am - 4:30pm.

About the Role

• Providing outstanding customer service to trade and retail customers
• Processing sales, quotes, and customer orders
• Providing product advice and support
• Building and maintaining strong customer relationships
• Answering phone enquiries in a professional manner
• Picking and preparing customer orders
• Assisting with general stock and warehouse duties as required

About You

To be successful in this role, you will have:

• Previous experience in trade counter sales, internal sales, retail sales, or customer service (building industry experience highly regarded)
• Excellent communication and relationship-building skills
• A confident and professional phone manner
• A strong customer-first approach
• The ability to work in a fast-paced environment and prioritise tasks
• Good computer skills and the ability to learn new systems
• A proactive attitude with strong attention to detail
• The ability to work collaboratively as part of a team
• A good level of physical fitness to assist with order picking and stock handling

What's on Offer?

• Permanent full-time position
• Competitive salary package
• Overtime opportunities available Monday to Friday hours - no weekend work
• Supportive family-owned business with a strong team culture
• Long-term career stability with an established South Australian company
• Training and development opportunities

The successful applicant will be required to complete a pre-employment medical, including drug and alcohol screening , and provide a current National Police Clearance prior to commencement.

If you are passionate about customer service and looking for a secure, long-term opportunity with a respected South Australian business, we would love to hear from you.

About Synergie Australia

Synergie Australia delivers a full 360º recruitment solution, consisting of temporary and permanent recruitment services, and more. Safety is of the highest priority, and Synergie Australia prides itself on fostering a culture that champions guidance and care in the workforce. Beyond recruitment, Synergie Australia is motivated to improve everyday standards within the working landscape so people can thrive today, and in the future. This approach delivers real change to communities by improving workplaces, local economies, inequalities, and changes to the climate. If you aspire for better, let's work together.