Trade Counter Sales

Metcash; Newcastle-Maitland; On-site; AUD 50,000 - 65,000; Full time

Job summary

Metcash Limited in Glendale is seeking an experienced Trade Counter Salesperson for a Monday to Friday, store-based role within our Trade team. You will deliver excellent customer service, handle quotes and delivery orders, and assist with kitchen design as full training is provided.

You will bring strong communication skills to customers by phone and email, the ability to multi-task in a dynamic trade environment, and knowledge of timber and hardware markets.

Qualifications

• Ability to clearly communicate to customers via phone and email
• Ability to multi task in a dynamic fast paced trade business
• An understanding of the Timber & Hardware market with previous experience is desirable but not essential
• Ability to work closely in a diverse team.

Responsibilities

• Deliver excellent customer service through counter sales, quotes, delivery orders etc.
• Handle routine and specialist customer queries and complaints in a professional and helpful manner.
• Stock replenishment, Adhering to store retail standards.
• Picking and packing orders.
• Designing and selling of kitchens (full training will be provided).
• Identify opportunities to increase sales.

Skills

Customer service

Communication

Teamwork

Multi-tasking

Tools

POS systems

Job description

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Company: Metcash

The Opportunity

A great opportunity has arisen in our Hudson Mitre 10 Trade Centre in Glendale for an experienced Trade Counter Salesperson. This is a Monday to Friday, store-based position working within our Trade team.

You will have previous sales experience using POS systems and with cash handling. Your ability to build strong relationships with customers within the building industry will see you succeed in this dynamic role, having a passion for outstanding customer service.

What you will be doing

• Deliver excellent customer service through counter sales, quotes, delivery orders etc.
• Handle routine and specialist customer queries and complaints in a professional and helpful manner.
• Stock replenishment, Adhering to store retail standards.
• Picking and packing orders.
• Designing and selling of kitchens (full training will be provided).
• Identify opportunities to increase sales.

What you will bring

• Ability to clearly communicate to customers via phone and email
• Ability to multi task in a dynamic fast paced trade business
• An understanding of the Timber & Hardware market with previous experience is desirable but not essential
• Ability to work closely in a diverse team.

About Us

For over 50 years Mitre 10 has been the local and independent hardware store to thousands of Australians. Our focus is on people, performance and providing great customer outcomes by working together and building partnerships.

Our Hudson Trade Centre is the home of quality hardware and expert advice, proudly servicing builders, tradies and home renovators across the nation. Our vision is to grow and strengthen our business by investing in our people and developing strong partnerships with our customers and our vendors.

If you feel you have what it takes to join us and build your career, we want to hear from you!