Retail Team Member

Metcash; Queanbeyan-Palerang; On-site; AUD 30,000 - 39,000; Part time

Job summary

Metcash Limited, through its Mitre 10 Queanbeyan store, is hiring casual Retail Team Members for 10–20 hours per week across a 7‑day roster. You’ll deliver friendly customer service, assist with stock, merchandising and light admin while upholding health and safety standards.

Hardware retail experience is an advantage, but enthusiasm, teamwork and strong communication are key. Weekend availability is required.

Qualifications

• Providing excellent customer service, helping them with their orders, and providing fast, efficient service.
• Putting away stock, mainly hardware products.
• Supporting with admin tasks as required.
• Stock and store merchandising.
• Ensuring the health and safety of all fellow staff, customers and contractors within their department.

Responsibilities

• Providing excellent customer service, helping them with their orders, and providing fast, efficient service
• Putting away stock, mainly hardware products
• Supporting with admin tasks as required
• Stock and store merchandising
• Ensuring the health and safety of all fellow staff, customers and contractors within their department

Skills

Customer focus

Team player

Retail knowledge

Safety awareness

Weekend availability

Job description

The Metcash story began from the humble origins of our first family-owned corner store in 1927. And for almost 100 years since then, we've been backing independents and strengthening the communities we operate in.

Today, Metcash (ASX: MTS) is Australia and New Zealand's leading independent retail partner and wholesaler in the food, liquor, hardware, and tools industries, with sales of $19.5 billion in FY25. We provide our network with marketing, purchasing, warehousing, distribution and systems support

A fantastic opportunity has become available for an enthusiastic and motivated Retail Team Member to join our team at our Mitre 10 Queanbeyan store.

We are looking for several Casual positions rostering 10-20 hours per week between Monday and Sunday.

What you will be doing

• Providing excellent customer service, helping them with their orders, and providing them with fast, efficient service
• Putting away stock, mainly hardware products
• Supporting with admin tasks as required
• Stock and store merchandising
• Ensuring the health and safety of all fellow staff, customers and contractors within their department

What you will bring

• Demonstrated strong customer focus and ability to work in a team environment
• Background in hardware and retail an advantage but not essential
• Knowledge of, or the ability to learn safety systems highly regarded
• Excellent communication and interpersonal skills
• An eye for detail and a sense of urgency
• Ability to be available to work across a 7 day rotating roster and must be available for at least one weekend day.

About Us

For over 50 years Mitre 10 has been the local and independent hardware store to thousands of Australians. Our focus is on people, performance and providing great customer outcomes by working together and building partnerships.

Our Hudson Trade Centre is the home of quality hardware and expert advice, proudly servicing builders, tradies and home renovators across the nation. Our vision is to grow and strengthen our business by investing in our people and developing strong partnerships with our customers and our vendors.

If you feel you have what it takes to join us and build your career, we want to hear from you!