Trade Counter Sales Pro: Kitchen Design & Customer Service

Metcash; Newcastle-Maitland; On-site; AUD 50,000 - 65,000; Full time

Job summary

Metcash Limited in Glendale is seeking an experienced Trade Counter Salesperson for a Monday to Friday, store-based role within our Trade team. You will deliver excellent customer service, handle quotes and delivery orders, and assist with kitchen design as full training is provided.

You will bring strong communication skills to customers by phone and email, the ability to multi-task in a dynamic trade environment, and knowledge of timber and hardware markets.

Qualifications

• Ability to clearly communicate to customers via phone and email
• Ability to multi task in a dynamic fast paced trade business
• An understanding of the Timber & Hardware market with previous experience is desirable but not essential
• Ability to work closely in a diverse team.

Responsibilities

• Deliver excellent customer service through counter sales, quotes, delivery orders etc.
• Handle routine and specialist customer queries and complaints in a professional and helpful manner.
• Stock replenishment, Adhering to store retail standards.
• Picking and packing orders.
• Designing and selling of kitchens (full training will be provided).
• Identify opportunities to increase sales.

Skills

Customer service

Communication

Teamwork

Multi-tasking

Tools

POS systems

Job description

Metcash Limited in Glendale is seeking an experienced Trade Counter Salesperson for a Monday to Friday, store-based role within our Trade team. You will deliver excellent customer service, handle quotes and delivery orders, and assist with kitchen design as full training is provided.

You will bring strong communication skills to customers by phone and email, the ability to multi-task in a dynamic trade environment, and knowledge of timber and hardware markets.