Trade Counter Sales

Metcash; Newcastle-Maitland; On-site; AUD 55,000 - 72,000; Full time

Job summary

Mitre 10's Hudson Mitre 10 Trade Centre in Glendale is seeking an experienced Trade Counter Salesperson for a Monday to Friday, store-based role within the Trade team. You'll leverage prior sales experience with POS systems and cash handling to serve builders and tradies.

You will build strong customer relationships, handle quotes and delivery orders, stock replenishment, and assist in kitchen design sales with full training provided.

Qualifications

• Experience in counter sales in hardware or trade sectors.
• Ability to handle customer queries professionally.
• Knowledge of timber and hardware market desirable but not essential.
• Strong communication and teamwork.

Responsibilities

• Deliver excellent customer service through counter sales, quotes, delivery orders etc.
• Handle routine and specialist customer queries and complaints in a professional and helpful manner.
• Stock replenishment, Adhering to store retail standards.
• Picking and packing orders.
• Designing and selling of kitchens (full training will be provided).
• Identify opportunities to increase sales.

Skills

Customer service

POS system

Cash handling

Communication

Multi-tasking

Trade sales experience

Job description

The Opportunity

A great opportunity has arisen in our Hudson Mitre 10 Trade Centre in Glendale for an experienced Trade Counter Salesperson. This is a Monday to Friday, store-based position working within our Trade team. You will have previous sales experience using POS systems and with cash handling. Your ability to build strong relationships with customers within the building industry will see you succeed in this dynamic role, having a passion for outstanding customer service.

What You Will Be Doing

• Deliver excellent customer service through counter sales, quotes, delivery orders etc.
• Handle routine and specialist customer queries and complaints in a professional and helpful manner.
• Stock replenishment, Adhering to store retail standards.
• Picking and packing orders.
• Designing and selling of kitchens (full training will be provided).
• Identify opportunities to increase sales.

What You Will Bring

• Strong customer service focus
• Ability to clearly communicate to customers via phone and email
• Ability to multi task in a dynamic fast paced trade business
• Previous experience in a similar Counter sales / Trade Sales position
• An understanding of the Timber & Hardware market with previous experience is desirable but not essential
• Ability to work closely in a diverse team.

About Us

For over 50 years Mitre 10 has been the local and independent hardware store to thousands of Australians. Our focus is on people, performance and providing great customer outcomes by working together and building partnerships. Our Hudson Trade Centre is the home of quality hardware and expert advice, proudly servicing builders, tradies and home renovators across the nation. Our vision is to grow and strengthen our business by investing in our people and developing strong partnerships with our customers and our vendors.