Trade Counter Assistant - Penrith / South Penrith

Reece Australia Pty Ltd; Penrith; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Stable permanent employment.

Performance based bonuses.

Paid annual leave, sick leave, andPar­

Continuous learning and development

Real opportunities to take the next in

Generous employee discounts across all

Reece Boost - cashback and discounts

Job summary

Reece Australia Pty Ltd is seeking a Trade Counter Assistant for Penrith/South Penrith. This permanent part-time role operates Monday, Friday and Saturday with flexibility to add weekdays. You will assist plumbers and tradespeople, provide product information, and support branch operations in a fast-paced environment.

No specific trade experience required — training will be provided. A driver’s licence is required; forklift licence is ideal but not essential.

Qualifications

• Experience in retail, hospitality or customer service is welcomed and skills can be taught.
• Ability to provide product information and quotations in person or over the phone.
• Enjoys working in a busy, hands-on environment and delivering great service.

Responsibilities

• Provide customer service and information about products.
• Offer quotes in person and over the phone.
• Undertake pick packing and stock control tasks.
• Maintain a safe, organised branch environment.
• Make deliveries to customers using a company vehicle.
• Engage in on-the-job training to build skills.

Skills

Customer service

Stock control

Delivery coordination

Driver's license

Tools

Forklift licence

Job description

Trade Counter Assistant - Penrith / South Penrith

As part of the Branch Staff team in Penrith, you'll help plumbers and other tradespeople access the products they need for building and renovation projects and undertake other tasks that keep the branch running smoothly. This position will be Permanent Part Time: Monday, Friday, Saturday (with flexibility to increase weekdays based on your availability). You will be working between Reece Penrith and South Penrith branches. No trade industry experience? No problem. We believe skills can be taught. Whether you've worked in retail, hospitality, customer service or another people-focused role, your skills could be a great fit. We'll teach you the rest through paid, on-the-job training and ongoing development.

Your day-to-day

• Providing customer service and information about products.
• Offering quotes both in person and over the phone.
• Undertaking pick packing and stock control activities.
• Maintaining a safe, organised, and welcoming branch environment.
• Make deliveries to customers using a company vehicle.
• Continue upskilling with tailored on the job training initiatives.

We’d love to hear from you

We're looking for people with career potential and a growth mindset. Enjoys learning new skills and product knowledge. Helping people and providing a welcoming service in a busy, hands-on environment. Accurately pick orders, maintain shop floor displays and has attention to detail. Tech-savvy and adaptable to learn new systems. Holds a clean, valid driver's licence. Valid Forklift licence is ideal but not essential. Wants to develop their career - either locally, within our broader network or head office!

Our perks and benefits

• Stable permanent employment.
• Performance based bonuses.
• Paid annual leave, sick leave, and parental leave.
• Continuous learning and development programs to grow your potential.
• Real opportunities to take the next step in your career, whether you are interested in leadership, management, or specialised areas.
• Generous employee discounts across all Reece business units (Plumbing, Bathrooms, HVAC-R, Irrigation, Fire, and more).
• Reece Boost - offering cashback and discounts on groceries, fuel, insurance, shopping, travel, and more.

At Reece Group, we prioritize fairness and are here to support you at every step.

If you need any accommodations or adjustments during the recruitment process, please contact us at [e-mail], and our team will be happy to help.

About Reece Plumbing

We are Australia's leading supplier of plumbing and bathroom products with over 10,000 people located in 900+ branches globally. For over 100 years, we've supported the trade with top-quality products and expert advice, championing the vital work plumbers do every day. We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day. Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage. Reece is more than a workplace- it's where your passion meets purpose. In Australia and New Zealand, we support the essential industries that keep communities thriving. With a focus on collaboration, innovation, and customer success, we offer opportunities to make a difference at every stage of your career. Whether you're working in our branches, showrooms, or support centre, you'll be part of a team committed to professional growth and delivering world-class solutions.

Get in touch at [e-mail]