Retail Assistant

Reece Group; Penrith; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Performance-based bonuses

Paid annual leave, sick leave, and Par

Continuous learning and development

Generous employee discounts

Reece Boost cashback and discounts

Job summary

Reece Plumbing in Penrith is hiring for Branch Staff to support plumbers and tradespeople with product access, stock and branch operations.

This permanent part-time role runs Monday, Friday, Saturday (with flexibility to add more weekdays). You will work across Reece Penrith and South Penrith branches.

No trade industry experience is required—our paid on-the-job training will equip you with product knowledge, stock control, deliveries, quoting, and excellent customer service.

Qualifications

• No trade industry experience required.
• Excellent customer service and communication skills.
• Willingness to learn on-the-job and grow within the business.

Responsibilities

• Provide customer service and information about products.
• Offer quotes in person and over the phone.
• Pick, pack and stock control duties.
• Maintain a safe, organized branch environment.
• Make deliveries using a company vehicle.
• Upskill with on-the-job training initiatives.

Skills

Customer service

Communication skills

Learner mindset

Driver's licence

Forklift licence

Job description

As part of the Branch Staff team in Penrith, you’ll help plumbers and other tradespeople access the products they need for building and renovation projects and undertake other tasks that keep the branch running smoothly.

This position will be Permanent Part Time: Monday, Friday, Saturday (with flexibility to increase weekdays based on your availability).

You will be working between Reece Penrith and South Penrith branches.

No trade industry experience? No problem.

We believe skills can be taught. Whether you’ve worked in retail, hospitality, customer service or another people-focused role, your skills could be a great fit. We’ll teach you the rest through paid, on-the-job training and ongoing development.

Providing customer service and information about products.

Offering quotes both in person and over the phone.

Undertaking pick packing and stock control activities.

Maintaining a safe, organised, and welcoming branch environment.

Make deliveries to customers using a company vehicle.

Continue upskilling with tailored on the job training initiatives.

We’d love to hear from you

We're looking for people with career potential and a growth mindset.

Enjoys learning new skills and product knowledge.

Helping people and providing a welcoming service in a busy, hands-on environment.

Accurately pick orders, maintain shop floor displays and has attention to detail.

Tech-savvy and adaptable to learn new systems.

Holds a clean, valid driver’s licence. Valid Forklift licence is ideal but not essential.

Wants to develop their career - either locally, within our broader network or head office!

Our perks and benefits

Performance based bonuses.

Paid annual leave, sick leave, and parental leave.

Continuous learning and development programs to grow your potential.

Real opportunities to take the next step in your career, whether you are interested in leadership, management, or specialised areas.

Generous employee discounts across all Reece business units (Plumbing, Bathrooms, HVAC-R, Irrigation, Fire, and more).

Reece Boost - offering cashback and discounts on groceries, fuel, insurance, shopping, travel, and more.

About Reece Plumbing

We are Australia's leading supplier of plumbing and bathroom products with over 10,000 people located in 900+ branches globally. For over 100 years, we’ve supported the trade with top-quality products and expert advice, championing the vital work plumbers do every day.

We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.

Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.