Trade Counter Assistant - HVAC-R St Leonards (TH)

Reece Australia Pty Ltd; Sydney; Sur place; AUD 50 000 - 65 000; Plein temps

Avantages offerts par ce poste

Performance based bonuses

Learning and development programs

Generous discounts

Reece Boost cashback offers

Paid parental leave

Résumé du poste

Reece Australia Pty Ltd is seeking a motivated individual to join their HVAC-R Branch Staff team in St Leonards. This role emphasizes customer service, providing quotes, and maintaining an organized branch environment.

The position offers exciting career growth potential through structured learning programs and hands-on experience with leadership aspects. Ideal candidates will have previous retail sales experience, a clean driver’s license, and the drive to succeed in a customer-focused

Qualifications

• Previous experience in retail sales or leadership.
• Clean, valid driver’s licence.
• Willingness to learn new systems.

Responsabilités

• Provide customer service and product information.
• Assist customers with quotes in person and over the phone.
• Manage pick packing and stock control activities.
• Maintain a safe and organized branch environment.
• Deliver products to customers using a company vehicle.
• Participate in tailored on-the-job training.

Connaissances

Customer service

Retail sales

Leadership potential

Computer literacy

Description du poste

About Reece HVAC

We keep it cool (and warm) At Reece HVAC, we've got you covered all year long, whether you need heating in the winter or cooling in the summer. We offer a wide range of top-quality products from reputable brands, including mechanical services, air conditioning, spare parts, and heating & cooling solutions.

About the role

As part of the Branch Staff team at HVAC-R in St Leonards, you’ll help tradespeople and contractors access the products they need for their projects, as well as other tasks that keep customers happy and the branch running smoothly. This is an exciting opportunity to join one of our high-performing talent hubs, designed to fast-track development and build your skills to confidently step into a future leadership position! Working closely with experienced Branch Leaders, you'll gain hands-on exposure to all aspects of the business while developing the skills, knowledge and confidence to take on greater responsibilities. If you're someone who enjoys learning, thrives in a customer-focused environment and is motivated by career growth, this role offers a genuine pathway into future leadership opportunities across our network.

Your day-to-day

• Providing customer service and information about products
• Providing quotes both in person and over the phone
• Undertaking pick packing and stock control activities
• Maintaining a safe, organised, and welcoming branch environment
• Make deliveries to customers using a company vehicle
• Continue upskilling with tailored on-the-job training initiatives
• Learning the operational and commercial skills that form the foundation of future leadership roles

We’d love to hear from you if you’re someone who:

• We're looking for people with leadership potential and a growth mindset.
• Has previous experience in retail sales or leadership and enjoys helping customers both in person and over the phone.
• Can use a computer and is happy to learn new systems.
• Has a clean, valid driver’s licence and is open to working various shifts, including weekends.
• Wants to develop their career – either locally or within the broader network.

Our perks and benefits

• Performance based bonuses
• Structured learning and development programs to support your career goals
• Generous discounts for those looking to renovate their bathroom or kitchen
• Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
• Paid parental leave

Company culture & values

Reece Group Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same. We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day. Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.

Reece is more than a workplace—it’s where your passion meets purpose. In Australia and New Zealand, we support the essential industries that keep communities thriving. With a focus on collaboration, innovation, and customer success, we offer opportunities to make a difference at every stage of your career. Whether you’re working in our branches, showrooms, or support centre, you’ll be part of a team committed to professional growth and delivering world-class solutions.