Trade Counter Assistant - HVAC-R St Leonards (TH)

Reece; St Leonards; On-site; AUD 42,000 - 65,000; Full time

Benefits offered by this job

Performance based bonuses

Structured learning and development

Generous discounts

Reece Boost

Paid parental leave

Job summary

Reece Group is seeking a Trade Counter Assistant for HVAC-R in St Leonards to support tradespeople with product information, quotes, and stock handling. The role also involves deliveries and branch maintenance within a busy retail environment.

You will work closely with branch leaders to build skills for future leadership opportunities across the network, with structured learning and development programs and generous employee discounts.

Qualifications

• Leadership potential and growth mindset.
• Experience in retail sales or leadership.
• Willingness to learn new systems.

Responsibilities

• Providing customer service and information about products.
• Providing quotes both in person and over the phone.
• Undertaking pick packing and stock control activities.
• Maintaining a safe, organised, and welcoming branch environment.
• Make deliveries to customers using a company vehicle.
• Continue upskilling with tailored on the job training initiatives.

Job description

Trade Counter Assistant - HVAC-R St Leonards (TH)About Reece HVACWe keep it cool (and warm)At Reece HVAC, we've got you covered all year long, whether you need heating in the winter or cooling in the summer. We offer a wide range of top-quality products from reputable brands, including mechanical services, air conditioning, spare parts, and heating & cooling solutions.About the roleAs part of the Branch Staff team at HVAC-R in St Leonards, you’ll help tradespeople and contractors access the products they need for their projects, as well as other tasks that keep customers happy and the branch running smoothly.This is an exciting opportunity to join one of our high-performing talent hubs, designed to fast-track development and build your skills to confidently step into a future leadership position!Working closely with experienced Branch Leaders, you'll gain hands-on exposure to all aspects of the business while developing the skills, knowledge and confidence to take on greater responsibilities. If you're someone who enjoys learning, thrives in a customer-focused environment and is motivated by career growth, this role offers a genuine pathway into future leadership opportunities across our network.Your day-to-dayA typical day involves:Providing customer service and information about productsProviding quotes both in person and over the phoneUndertaking pick packing and stock control activitiesMaintaining a safe, organised, and welcoming branch environmentMake deliveries to customers using a company vehicleContinue upskilling with tailored on the job training initiativesLearning the operational and commercial skills that form the foundation of future leadership rolesWe’d love to hear from you if you’re someone who:We're looking for people with leadership potential and a growth mindset.Has previous experience in retail sales or leadership and enjoys helping customers both in person and over the phoneCan use a computer and is happy to learn new systemsHas a clean, valid driver’s licence and is open to working various shifts, including weekendsWants to develop their career - either locally or within the broader network.Our perks and benefits:Performance based bonusesStructured learning and development programs to support your career goalsGenerous discounts for those looking to renovate their bathroom or kitchenReece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and morePaid parental leaveWhat happens next!After submitting your application, you’ll be invited to participate in a brief chat interview. Think of it as your first interview, but without the usual pressure. This relaxed, flexible alternative to a phone interview involves answering 5 questions and should take about 15-20 minutes. It's best to complete it within 24 hours. Don’t worry about time constraints; you can take it at your own pace and even pause and return later. Once finished, you’ll receive a personality profile highlighting your strengths.Please check your junk or spam folder if you don't see the invitation in your inbox.At Reece Group, we prioritize fairness and are here to support you at every step. If you need any accommodations, let us know so we can provide the best support. Contact us at [e-mail], and our team will be in touch.Reece GroupOur journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same.We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.