Trade Counter Assistant - Carole Park (HVAC)

Reece Australia Pty Ltd; Ipswich City; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Performance based bonuses

Paid annual leave

Continuous learning and development

Generous discounts for bathroom/kitch­

Reece Boost - cashback & discounts

Paid parental leave

Job summary

Reece Australia Pty Ltd is seeking a Trade Counter Assistant for the Carole Park HVAC branch. You’ll assist builders and tradespeople, provide product information, quotes, and ensure smooth branch operations.

Daily tasks include order picking, packing, stock control, branch cleanliness, and delivering items using the company vehicle. A customer-focused mindset and valid driver’s licence are essential.

Qualifications

• Previous experience in delivery driving or customer service.
• Ability to pick orders and maintain shop floor displays.
• Tech-savvy and quick to learn new systems.
• Clean valid driver’s licence.
• Wants to develop career within our network.

Responsibilities

• Provide customer service and information about products.
• Provide quotes in person and over the phone.
• Undertake pick packing and stock control activities.
• Help keep the branch tidy and safe.
• Make deliveries to customers using a company vehicle.

Skills

Customer service

Delivery driving

Stock control

Shop floor displays

Tech literacy

Job description

Trade Counter Assistant - Carole Park (HVAC)

About Reece HVAC We keep it cool (and warm) We are Australia's leading supplier of plumbing and bathroom products with over 9,000 people located across 800 branches globally. Whether it’s heating during winter or cooling during summer, Reece HVAC works hard to control the environment inside buildings.

About the role

As part of the HVAC team in Carole Park, you’ll help builders and other tradespeople access the products they need for their projects, as well as other tasks that keep customers happy and the branch running smoothly.

Your day-to-day

• Providing customer service and information about products
• Providing quotes both in person and over the phone
• Undertaking pick packing and stock control activities
• Helping keep the branch tidy and safe
• Making deliveries to customers using a company vehicle

We’d love to hear from you if you’re someone who:

• Has previous experience in delivery driving or customer service and enjoys helping customers both in person and over the phone
• Can pick orders, maintain shop floor displays and ensure information provided is accurate
• Tech-savvy and adaptable to learn new systems
• Has a clean valid driver’s licence
• Wants to develop their career - either locally, within our network or head office

Our perks and benefits:

• Performance based bonuses
• Paid annual leave
• Continuous learning and development programs to support your career goals
• Generous discounts for those looking to renovate their bathroom or kitchen
• Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
• Paid parental leave

At Reece Group, we prioritize fairness and are here to support you at every step. If you need any accommodations, let us know so we can provide the best support.

Reece Group

Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same. We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day. Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage. Reece is more than a workplace—it’s where your passion meets purpose. In Australia and New Zealand, we support the essential industries that keep communities thriving. With a focus on collaboration, innovation, and customer success, we offer opportunities to make a difference at every stage of your career. Whether you’re working in our branches, showrooms, or support centre, you’ll be part of a team committed to professional growth and delivering world‑class solutions.