Tour Guide

Whitsunday Adventure Maxis Unit Trust; Whitsunday Regional; On-site; AUD 28,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Job summary

Whitsunday Adventure Maxis Unit Trust – Airlie Beach QLD is seeking a professional and enthusiastic Tour Guide to escort visitors on sightseeing and sailing tours throughout the Whitsundays region. You will provide engaging commentary and ensure visitors enjoy a safe, memorable tourism experience.

Responsibilities include describing points of interest, welcoming guests, coordinating itineraries, providing safety briefings, and answering questions about local attractions and services.

Qualifications

• Strong communication and customer service skills.
• Knowledge of local tourism attractions or the ability to develop such knowledge.
• Ability to deliver engaging guided experiences for visitors.

Responsibilities

• Escort visitors on sightseeing and sailing tours throughout the Whitsundays region
• Describe and explain points of interest, including local islands, beaches, marine environments and scenic attractions
• Provide informative commentary on the region's history, geography, culture, wildlife and natural environment
• Welcome guests, explain tour itineraries, communicate departure times and provide relevant information about tour activities
• Answer visitors' questions and provide accurate information about local attractions, facilities and tourism services
• Assist guests with boarding, disembarking and moving between designated tour locations, as appropriate
• Monitor tour schedules and coordinate activities to ensure tours operate efficiently and according to the planned itinerary
• Provide safety briefings and communicate relevant safety instructions in accordance with company procedures and applicable requirements
• Monitor guest comfort and safety throughout the tour and respond appropriately to enquiries, concerns or unexpected situations
• Assist with guest check-ins, passenger lists and other tour-related administrative duties

Skills

Communication

Customer service

Public speaking

Local knowledge

Job description

Whitsunday Adventure Maxis Unit Trust – Airlie Beach QLD

Whitsundays Sailing Adventures is seeking a professional and enthusiastic Tour Guide to escort visitors on sightseeing and sailing tours throughout the Whitsundays region. The successful applicant will provide informative commentary, explain local attractions and points of interest, and ensure visitors enjoy a safe, engaging and memorable tourism experience.

Key responsibilities

• Escort visitors on sightseeing and sailing tours throughout the Whitsundays region
• Describe and explain points of interest, including local islands, beaches, marine environments and scenic attractions
• Provide informative commentary on the region's history, geography, culture, wildlife and natural environment
• Welcome guests, explain tour itineraries, communicate departure times and provide relevant information about tour activities
• Answer visitors' questions and provide accurate information about local attractions, facilities and tourism services
• Assist guests with boarding, disembarking and moving between designated tour locations, as appropriate
• Monitor tour schedules and coordinate activities to ensure tours operate efficiently and according to the planned itinerary
• Provide safety briefings and communicate relevant safety instructions in accordance with company procedures and applicable requirements
• Monitor guest comfort and safety throughout the tour and respond appropriately to enquiries, concerns or unexpected situations
• Assist with guest check-ins, passenger lists and other tour-related administrative duties

About you

• Strong communication and customer service skills
• Knowledge of local tourism attractions or the ability to develop such knowledge
• Ability to deliver engaging guided experiences for visitors