Whitsundays Sailing & Scenic Tours Guide

Whitsunday Adventure Maxis Unit Trust; Whitsunday Regional; On-site; AUD 28,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Job summary

Whitsunday Adventure Maxis Unit Trust – Airlie Beach QLD is seeking a professional and enthusiastic Tour Guide to escort visitors on sightseeing and sailing tours throughout the Whitsundays region. You will provide engaging commentary and ensure visitors enjoy a safe, memorable tourism experience.

Responsibilities include describing points of interest, welcoming guests, coordinating itineraries, providing safety briefings, and answering questions about local attractions and services.

Qualifications

• Strong communication and customer service skills.
• Knowledge of local tourism attractions or the ability to develop such knowledge.
• Ability to deliver engaging guided experiences for visitors.

Responsibilities

• Escort visitors on sightseeing and sailing tours throughout the Whitsundays region
• Describe and explain points of interest, including local islands, beaches, marine environments and scenic attractions
• Provide informative commentary on the region's history, geography, culture, wildlife and natural environment
• Welcome guests, explain tour itineraries, communicate departure times and provide relevant information about tour activities
• Answer visitors' questions and provide accurate information about local attractions, facilities and tourism services
• Assist guests with boarding, disembarking and moving between designated tour locations, as appropriate
• Monitor tour schedules and coordinate activities to ensure tours operate efficiently and according to the planned itinerary
• Provide safety briefings and communicate relevant safety instructions in accordance with company procedures and applicable requirements
• Monitor guest comfort and safety throughout the tour and respond appropriately to enquiries, concerns or unexpected situations
• Assist with guest check-ins, passenger lists and other tour-related administrative duties

Skills

Communication

Customer service

Public speaking

Local knowledge

Job description

Whitsunday Adventure Maxis Unit Trust – Airlie Beach QLD is seeking a professional and enthusiastic Tour Guide to escort visitors on sightseeing and sailing tours throughout the Whitsundays region. You will provide engaging commentary and ensure visitors enjoy a safe, memorable tourism experience.

Responsibilities include describing points of interest, welcoming guests, coordinating itineraries, providing safety briefings, and answering questions about local attractions and services.