Coxswain | Cruise Whitsundays

Operations - Rail, Aviation & Marine; Whitsunday Regional; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Discounts on Journey Beyond travel

Study Assistance Policy

Employee referral program

Private Health discounts

Free public transport

Job summary

Cruise Whitsundays is seeking a casual Coxswain to join our onboard team in the Whitsundays. You will help prepare vessels for service, secure departures, and keep guests safe and comfortable while delivering high-quality service.

The role requires strong deck skills, a proactive safety mindset, and the ability to work as part of a crew to ensure memorable guest experiences.

Qualifications

• Hold a Coxswain Grade 1 NC certificate.
• Blue Card Working with Children Check.
• HLTAID011 Provide First Aid.
• HLTAID015 CPR & Advanced Oxygen Therapy.
• Queensland Responsible Service of Alcohol.
• Sound swimming skills and physical fitness.

Responsibilities

• Collaborate with crew to facilitate berthing and safety.
• Perform safety drills and follow SMS procedures.
• Daily vessel cleaning and housekeeping.
• Engage in in-water rescue and guest lookout.
• Safely manoeuvre small vessels as required.

Skills

Team player

Vessel handling

Safety procedures

Time management

Guest service

Education

Coxswain Grade 1 NC

Job description

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

Cruise Whitsundays, based in Airlie Beach is the largest marine-based tour and transport provider in the Whitsundays. Providing close encounters with the Great Barrier Reef, Whitehaven Beach, and the islands of the Whitsundays, Cruise Whitsundays operates 10, well-equipped, air-conditioned vessels, plus a world-class sailing catamaran, offering a range of tours, as well as an inter-island resort connection service, with regular daily departures at two islands, one airport and two mainland ports.

Cruise Whitsundays also operates Australia’s first underwater accommodation, Reefsuites, and a Reefsleep glamping experience at the Reefworld pontoon, moored offshore at Hardy Reef on the Great Barrier Reef.

From our cruises and sailing adventures to our world-renowned underwater accommodation, there’s no better way to experience the Whitsundays, and you won’t find a friendlier or more experienced crew to work with. When the ocean is your office, every day is good one!

About Journey Beyond

Journey Beyond is Australia's leading experiential tourism group, operating 35 brands across Australia and New Zealand that connect guests to the land and to each other.

The group was formed in 2016 and now includes:

Rail & Touring: Iconic trains: The Ghan, Indian Pacific, Great Southern, The Overland and Vintage Rail Journeys, the Murray Princess, Adelaide Sightseeing, premium small-group outback operator Outback Spirit and New Zealand coach tour specialist Grand Pacific Tours.

Resorts & Lodges: Ayers Rock Resort, Kakadu Crocodile Hotel, Kingfisher Bay Resort and K'gari Beach Resort, Sal Salis Ningaloo Reef and Monarto Safari Resort.

Experiences & Attractions: Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises, Journey Beyond Cruise Sydney, Melbourne Skydeck, Eureka 89, Alice Springs Telegraph Station, Exmouth Dive and Whalesharks Ningaloo, Mosman Gorge Cultural Centre, Captain Cook Cruises Sydney & Perth, Starship Sydney, The Jackson, Bells Functions, Swan Valley Tours, Red Cat Adventures, Whitsunday Jetski Tours, K'gari Explorer Tours, and Island Connections: Bruny Island, the Whitsundays, K’gari, Darwin -Mandorah, Tiwi Islands and Groote Eylandt.

About the role

We are currently seeking a motivated and experienced candidate to join our team on a casual basis as a Coxswain. This role primarily supports the onboard leadership by preparing the vessels for transportation, ensuring safe securing and departure, and maintaining the safety and comfort of guests while delivering high-quality service. The successful candidate will play a crucial part in enhancing the overall guest experience through attentive service and effective operations.

Key responsibilities include, but are not limited to:

• Collaborate with other crew members and the Master to facilitate smooth berthing.
• Perform tasks in adherence to safety procedures as per vessel Safety Management System (SMS).
• Conduct daily cleaning duties, including vessel cleaning and housekeeping.
• Engage in in-water rescue and maintain a lookout for guests.
• Safely manoeuvre small vessels as required.

About you

The ideal candidate will be a team player with a positive 'can-do' attitude, competent deckhand skills, and confident vessel handling abilities. Having sound knowledge of marine/ tourism environment is highly desirable, along with a passion for delivering memorable experiences.

To be successful in this role, you will be someone who:

• Focuses on delivering exceptional guest experiences and maintaining a consistent professional presentation.
• Is confident in conducting deck rounds and safety drills while always ensuring compliance with safety procedures.
• Maintains vessel cleanliness through regular housekeeping duties while adhering to operational procedures and Workplace Health and Safety requirements.
• Ability to manage time and have strong organisational skills
• Sound in-water swimming skills and physical fitness
• Hold a minimum of Coxswain Grade 1 NC
• Blue Card Working with Children's Check
• HLTAID011 - Provide First Aid
• HLTAID015 - CPR & Advanced Oxygen Therapy
• Queensland Responsible Service of Alcohol
• Generous discounts on Journey Beyond travel and experiences
• An attractive salary and positive work environment
• Study Assistance Policy
• A career with opportunities for progression, transfers, and secondments
• Employee Referral Policy
• Parental Leave program
• Purchased Leave policy
• Private Health discounts
• Employee Assistance Program
• Discounts on Journey Beyond merchandise
• Discounts at the Cruise Café & Bar
• Discounts at the bar on board vessels
• Free public transport
• Salary sacrifice remote area benefits