Coxswain | Cruise Whitsundays

Journey Beyond

Airlie Beach

On-site

AUD 50,000 - 65,000

Full time

14 days+

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Benefits offered by this job

Travel discounts

Study assistance

Career progression

Parental leave

Private health discounts

Employee assistance program

Merchandise discounts

Bar discounts

Free public transport

Remote area salary benefits

Referral program

Job summary

Journey Beyond in Airlie Beach is seeking a casual Coxswain to support onboard operations, ensuring safe berthing, secure docking, and smooth departures while maintaining guest comfort and high service levels. The successful candidate will contribute to memorable experiences in one of Australia’s leading experiential tourism brands.

The role requires Coxswain Grade 1 NC, Blue Card, First Aid, CPR and Oxygen Therapy certification, plus RSA, with a focus on teamwork and safety in a dynamic marine

Qualifications

Must hold Coxswain Grade 1 NC.
Blue Card Working with Children’s Check is required.
HLTAID011 First Aid certification required.
HLTAID015 CPR & Advanced Oxygen Therapy required.
Queensland Responsible Service of Alcohol certification required.

Responsibilities

Support onboard leadership by preparing vessels for transport.
Secure and depart vessels safely and maintain guest comfort.
Deliver high-quality service and enhance guest experience.
Collaborate with crew and Master for smooth berthing.
Conduct safety procedures and daily vessel cleaning.

Skills

Team player

Guest service

Education

Coxswain Grade 1 NC

Blue Card Working with Children’s Check

HLTAID011 First Aid

HLTAID015 CPR & Oxygen Therapy

Responsible Service of Alcohol (Qld)

Job description

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

Cruise Whitsundays, based in Airlie Beach is the largest marine-based tour and transport provider in the Whitsundays. Providing close encounters with the Great Barrier Reef, Whitehaven Beach, and the islands of the Whitsundays, Cruise Whitsundays operates 10, well-equipped, air-conditioned vessels, plus a world-class sailing catamaran, offering a range of tours, as well as an inter-island resort connection service, with regular daily departures at two islands, one airport and two mainland ports.

Cruise Whitsundays also operates Australia’s first underwater accommodation, Reefsuites, and a Reefsleep glamping experience at the Reefworld pontoon, moored offshore at Hardy Reef on the Great Barrier Reef.

From our cruises and sailing adventures to our world-renowned underwater accommodation, there’s no better way to experience the Whitsundays, and you won’t find a friendlier or more experienced crew to work with. When the ocean is your office, every day is good one!

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and

New Zealand, connecting guests to the land, and to each other.

Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo and New Zealand coach tour specialist Grand Pacific Tours.

About the role

We are currently seeking a motivated and experienced candidate to join our team on a casual basis as a Coxswain. This role primarily supports the onboard leadership by preparing the vessels for transportation, ensuring safe securing and departure, and maintaining the safety and comfort of guests while delivering high-quality service. The successful candidate will play a crucial part in enhancing the overall guest experience through attentive service and effective operations.

Key responsibilities include, but are not limited to:

Collaborate with other crew members and the Master to facilitate smooth berthing.
Perform tasks in adherence to safety procedures as per vessel Safety Management System (SMS).
Conduct daily cleaning duties, including vessel cleaning and housekeeping.
Engage in in-water rescue and maintain a lookout for guests.
Safely manoeuvre small vessels as required.

About you

The ideal candidate will be a team player with a positive ‘can-do’ attitude, competent deckhand skills, and confident vessel handling abilities. Having sound knowledge of marine/ tourism environment is highly desirable, along with a passion for delivering memorable experiences.

To be successful in this role, you will be someone who:

Focuses on delivering exceptional guest experiences and maintaining a consistent professional presentation.
Is confident in conducting deck rounds and safety drills while always ensuring compliance with safety procedures.
Maintains vessel cleanliness through regular housekeeping duties while adhering to operational procedures and Workplace Health and Safety requirements.
Ability to manage time and have strong organisational skills
Sound in-water swimming skills and physical fitness

Requirements