Toowoomba Ops Admin | Essential Services

JJ's Waste & Recycling; Toowoomba Regional; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Health funds and car discounts

Novated leasing options

Career development and growth

Job summary

JJ's Waste & Recycling, Australia’s largest family-owned waste management company, is seeking an organised Operations Administrator to support day-to-day operations in Toowoomba. This full-time role, 9am–5pm, Monday to Friday, offers an essential services industry career with stability and growth opportunities.

You will manage service bookings, data entry, customer enquiries, and coordination with operations, sales and management to ensure smooth delivery of services.

Qualifications

• Previous experience in an administration, office support, or similar role.
• Strong problem solving and critical thinking skills.
• A positive attitude, strong work ethic, and the ability to work both independently and collaboratively within a team.
• Excellent written and verbal communication skills, with the confidence to engage with a range of stakeholders.
• Proficiency in Microsoft Office and administrative systems, with the ability and willingness to learn new tools and processes.
• Excellent organisational and time management skills.
• A commitment to providing exceptional customer service and supporting a positive workplace environment.

Responsibilities

• Managing the booking/scheduling of services for customers
• Data entry and checking run sheets
• Proactively managing customer needs, ensuring services are scheduled as required
• Customer service focus; answering telephones and email enquiries promptly and professionally
• Manage incoming and outgoing correspondence ensuring timely responses, appropriate follow up, escalations and preparing outgoing correspondence as required
• Working closely with Operations, Sales, Administration and Management to ensure the flow of information

Skills

Administration experience

Communication

Time management

Customer service mindset

Teamwork

Proficiency in MS Office

Tools

Microsoft Office

Job description

JJ's Waste & Recycling, Australia’s largest family-owned waste management company, is seeking an organised Operations Administrator to support day-to-day operations in Toowoomba. This full-time role, 9am–5pm, Monday to Friday, offers an essential services industry career with stability and growth opportunities.

You will manage service bookings, data entry, customer enquiries, and coordination with operations, sales and management to ensure smooth delivery of services.