Operations Administrator - Toowoomba

JJ's Waste & Recycling; Toowoomba Regional; Sur place; AUD 60 000 - 80 000; Plein temps

Avantages offerts par ce poste

Health funds and car discounts

Novated leasing options

Career development and growth

Résumé du poste

JJ's Waste & Recycling, Australia’s largest family-owned waste management company, is seeking an organised Operations Administrator to support day-to-day operations in Toowoomba. This full-time role, 9am–5pm, Monday to Friday, offers an essential services industry career with stability and growth opportunities.

You will manage service bookings, data entry, customer enquiries, and coordination with operations, sales and management to ensure smooth delivery of services.

Qualifications

• Previous experience in an administration, office support, or similar role.
• Strong problem solving and critical thinking skills.
• A positive attitude, strong work ethic, and the ability to work both independently and collaboratively within a team.
• Excellent written and verbal communication skills, with the confidence to engage with a range of stakeholders.
• Proficiency in Microsoft Office and administrative systems, with the ability and willingness to learn new tools and processes.
• Excellent organisational and time management skills.
• A commitment to providing exceptional customer service and supporting a positive workplace environment.

Responsabilités

• Managing the booking/scheduling of services for customers
• Data entry and checking run sheets
• Proactively managing customer needs, ensuring services are scheduled as required
• Customer service focus; answering telephones and email enquiries promptly and professionally
• Manage incoming and outgoing correspondence ensuring timely responses, appropriate follow up, escalations and preparing outgoing correspondence as required
• Working closely with Operations, Sales, Administration and Management to ensure the flow of information

Connaissances

Administration experience

Communication

Time management

Customer service mindset

Teamwork

Proficiency in MS Office

Outils

Microsoft Office

Description du poste

National Family-Owned and Operated Business with Over 90 Years of Experience

Attractive Pay and Employee Benefits | Join a Team Committed to Serving Our Communities

Interested in a career within an Essential Services Industry? We’re seeking an organised and motivated Operations Administrator to join our team.

Why Join Us?

At JJ's Waste & Recycling, you'll join an Australian-owned company that's been keeping communities clean and running for generations. Our trucks are a familiar sight across the country, delivering an essential service people rely on every day.

When you join our team, you’ll benefit from:

• Job security with Australia’s largest family-owned waste management company.
• A stable role in an essential services industry.
• Ongoing learning, career development, and opportunities for growth.
• A supportive workplace with a collaborative and experienced team.
• Professional, clean and well-maintained offices that provide a welcoming and well-equipped working environment.
• The opportunity to work for a company that values its people and recognises your contribution.

Ready to learn more about life as an Administrator at JJs? Find out more in our video below.

About the Role

We are seeking a highly organised, proactive, and customer-focused Operations Administrator to join our team. This key role provides administrative support to our day-to-day operations, working closely with our operations team, drivers, customers, suppliers, and management to help ensure the smooth and efficient delivery of our services.

Location: Toowoomba

Hours: 9am – 5pm

Days of Work: Monday to Friday | Full Time

This is an excellent opportunity for an enthusiastic administrator looking to contribute to a supportive team and play an important role in the continued growth of our business.

What You’ll Do

Your responsibilities will include:

• Managing the booking/scheduling of services for customers
• Data entry and checking run sheets
• Proactively managing customer needs, ensuring services are scheduled as required
• Customer service focus; answering telephones and email enquiries promptly and professionally
• Manage incoming and outgoing correspondence ensuring timely responses, appropriate follow up, escalations and preparing outgoing correspondence as required
• Working closely with Operations, Sales, Administration and Management to ensure the flow of information

What You’ll Bring

The successful candidate will be confident working in a fast-paced environment, have exceptional attention to detail, and possess the ability to manage competing priorities while maintaining a high standard of accuracy and customer service.

• Previous experience in an administration, office support, or similar role.
• Strong problem solving and critical thinking skills
• A positive attitude, strong work ethic, and the ability to work both independently and collaboratively within a team.
• Excellent written and verbal communication skills, with the confidence to engage with a range of stakeholders.
• Proficiency in Microsoft Office and administrative systems, with the ability and willingness to learn new tools and processes.
• Excellent organisational and time management skills.
• A commitment to providing exceptional customer service and supporting a positive workplace environment.

What We Offer

We appreciate there is more to life than work, and so we provide a variety of work options to ensure the job gets done; along with competitive remuneration and a range of benefits, regardless of your role or location including:

• The security of an essential services industry
• Career development and growth opportunities
• Health funds and car related discounts
• Novated leasing options
• Banking partnerships - including financial, budgeting, and mortgage advice

Life at JJs

JJ’s Waste & Recyclingis Australia’s largest family-owned and operated waste management company. From our beginnings as a small family business, we’ve grown into a global operation servicing Australia, New Zealand and the United States.

But JJ’s is more than bin collection - we are one company with 17 divisions, employing more than 2,700 people and together we exist to continuously improve waste management and the impact that waste has on the community and environment. To find out more about JJ’s, visit our website.

Ready to Join the Team?

If you're looking for a stable job with a company that values its people, we'd love to hear from you.