Timber/ Yard Manager

Mitre 10; Cobram; On-site; AUD 70,000 - 100,000; Full time

Job summary

Mitre 10 Cobram is seeking a capable Store Supervisor to lead day-to-day sales & operations in our trade department, deliver outstanding customer service and oversee rostering and workforce planning.

You will coach and develop a team, manage inventory and stock flow, promote safety, and contribute to recruitment and training. Experience in retail, hardware or building supplies is preferred, with forklift license a plus.

Qualifications

• Experience supervising or managing a department or store in retail, trade, hardware or related industry.
• Hands-on leadership style with ability to develop team members.
• Experience managing rosters, operational processes and inventory.
• Ability to balance customer service, operations and commercial outcomes.
• Strong problem solving and decision making skills.
• Excellent communication and relationship-building skills.
• Trade sales or building supplies experience is desirable.
• Experience in transport or logistics is highly regarded.

Responsibilities

• Manage the day-to-day sales & operations of the trade department
• Support trade sales performance while delivering exceptional customer service
• Prepare team rosters and oversee workforce planning
• Coach and develop team members to build capability and performance
• Oversee inventory management, stock accuracy and stock flow processes
• Promote safe work practices and contribute to a positive safety culture
• Support recruitment, onboarding and training of new team members

Skills

Leadership

Team management

Roster management

Inventory management

Customer service

Safety culture

Recruitment & onboarding

Communication

Relationship building

Trade sales & hardware knowledge

Tools

Forklift license

Job description

Key responsibilities

Manage the day-to-day sales & operations of the trade department

Support trade sales performance while delivering exceptional customer service

Prepare team rosters and oversee workforce planning

Coach and develop team members to build capability and performance

Oversee inventory management, stock accuracy and stock flow processes

Promote safe work practices and contribute to a positive safety culture

Support recruitment, on boarding and training of new team members

About you

Previous supervisory, department management or store management experience within retail, trade, hardware, building supplies or a related industry

A hands-on leadership style and the ability to support and develop team members

Experience managing rosters, operational processes and inventory

Ability to balance customer service, operational priorities and commercial outcomes

Strong problem-solving and decision-making skills

Excellent communication and relationship-building skills

Trade sales, hardware or building supplies experience is desirable

Experience in transport or logistics and a forklift license will be highly regarded

About us

North Victoria Builders Supply Mitre 10 Cobram is part of a thriving, family owned Hardware business employing 30 staff. We are a leading timber and hardware supplier operating across the Moria Shire and Southern Riveriana New South Wales, located on the beautiful banks of the Mighty Murray River 3hrs from Melbourne.