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Thredbo Alpine Village in Thredbo Village NSW is seeking a Mountain Bike Guide to deliver exceptional customer service and expert MTB guidance. You will learn Thredbo’s products to recommend suitable activities and ensure a memorable guest experience.
Key responsibilities include supporting MTB operations, assisting with trail maintenance, retail, and events, plus fleet servicing and repairs. A passion for the alpine region and safety credentials are essential.
Thredbo Alpine Village – Thredbo Village NSW
As a Mountain Bike Guide you will be expected to provide exceptional customer service by always greeting customers in a positive and friendly manner. You will be required to familiarise yourself with Thredbo’s wide variety of mountain biking & summer activities products so you can provide the customer with accurate recommendations.
About the role
Skills & Experience
About Thredbo
Thredbo is Australia’s premier year-round alpine destination. Open 365 days, it boasts Australia’s only alpine Gondola, thecountry’s longest ski runs, European-style village, biggest alpine events calendar, and Southern Hemisphere's only Alpine Coaster. In winter, enjoy the best skiing and snowboarding; in summer, it transforms into the ultimate hiking and biking destination.
Thredbo is part of EVT, a market-leading experience creator. We bring to life some of the best-known brands, such as QT & Rydges Hotels and EVENT Cinemas, our portfolio ranges across entertainment, ventures, and travel. Being a part of EVT means believing in changing the game. Why? Because no one wants ordinary.
We are committed to providing safe and inclusive workplace. If you require any reasonable adjustments or support to perform your role, please let us know during the recruitment process.
At Thredbo, 'Everyone Belongs' encapsulates our commitment to an inclusive culture where diversity is celebrated, and everyone can thrive. We actively embrace the rich contributions of the LGBTQIA+ community, carers, First Peoples, and more. We strive to create a workplace where all Daymakers can be their most authentic selves.