TG Floor Supervisor/Pit Manager

Red Hawk Resort + Casino; Casino; On-site; AUD 65,000 - 90,000; Full time

Job summary

Red Hawk Resort + Casino is seeking a capable professional to supervise table games, ensuring compliance with gaming regulations and maintaining game integrity. The role includes monitoring bankroll shifts, overseeing the pace of play, and delivering excellent guest service.

The position requires leadership in training and evaluating team members, maintaining knowledge of local gaming laws, and upholding internal controls during shift changes.

Qualifications

• High school diploma or GED or equivalent experience.
• Minimum of two years of experience in table games supervision.
• Must be at least 21 years of age.

Responsibilities

• Enforces performance standards, policies and procedures relating to all table games, ensuring compliance with regulations.
• Checks bankroll from previous shift and assists in physical count at shift change.
• Observes game, players and dealers for accuracy and game protection.
• Promotes positive guest relations and provides a good gaming experience.

Skills

Table games supervision

Regulatory knowledge

Leadership

Guest relations

Education

High school diploma or GED

Job description

• Enforces performance standards, policies and procedures relating to all table games, ensuring compliance with the Gaming Commission regulations.
• Checks bankroll from previous shift to ensure accuracy; assists Pit Manager in physical count of bankroll at shift change.
• Observes game, players, and dealers, to ensure accuracy of the game and game protection.
• Ensures that all games move at an appropriate pace.
• Promotes positive guests relations providing a good gaming experience by answering questions, resolving disputes, locating beverage servers, comping, etc.
• Assists in training and evaluating of subordinate team members in a fair and equitable manner.
• Encourages rated play and tracks players, noting buy-ins, length of play, win/loss and average bet.
• Maintains current knowledge of local jurisdiction gaming laws (federal, state, compact, etc.) and attendant regulations, as well as internal controls, policies and procedures.
• Understands pit accounting procedures and administrative tasks, i.e., fills, credits, marker transactions and responsibilities.
• Performs all other duties as assigned.

QUALIFICATION REQUIREMENTS

• High school diploma or GED or equivalent experience required.
• Minimum of two years of experience in table games supervision preferred.
• Must be at least 21 years of age

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.