Count-Drop Clerk I

Red Hawk Resort + Casino; Casino; On-site; AUD 45,000 - 60,000; Full time

Job summary

Red Hawk Resort + Casino is seeking a Count Room Clerk to maintain accurate cash handling and reporting within the count/drop area of the Finance Department. You will handle currency, coins, and tickets, operate count room machinery, and assist with drops and reconciliations.

The role requires physical tasks, attention to detail, and the ability to work early mornings, weekends, and holidays. Experience with Pit Boss and ten-key is preferred.

Qualifications

• Must be at least 21 years old.
• High school diploma or GED preferred.
• Effective communication skills required.
• Must be extremely numbers-oriented and computer-literate.
• Ten-key experience preferred.
• Ability to work early mornings and extended hours including weekends and holidays.

Responsibilities

• Maintains knowledge of Gaming Commission laws, rules and dept. policies and controls.
• Ensures integrity of count room transactions.
• Removes and replaces bill validators from machines and secures them.
• Transports carts with security to count room.
• Assists in slot and kiosk drops, counts money and reconciles gaming revenue.
• Prepares and verifies reports; reconciles totals to Master Games Summary and secures signatures.

Skills

Effective communication

Numbers oriented

Computer literacy

Ten-key experience

Education

High school diploma or GED

Tools

BPS 1000s

One pocket counters

Pit Boss

Job description

• Maintains a thorough working knowledge of laws, rules and regulations of the Gaming Commission, as well as policies, procedures and controls laid out by the department.
• Ensures the integrity of all count room transactions.
• Removes & replaces bill validators from machines and places them in a secure cart.
• Transports the cart, accompanied by security, to the count room.
• Assists in slot & kiosk drops, counting money, and reconciling gaming revenue.
• Prepares various reports, including sell sheets, transfer & buy sheets, cover sheets, etc. Verifies & reconciles all totals to the Master Games Summary; obtains Main Banks signature before selling funds, forwards all information to appropriate individual(s) and/or department for further review.
• Maintains all necessary records, reports, and other required paperwork in the Count/Drop Area of the Finance Department.
• Conducts the necessary research to effectively resolve disputes.
• Held accountable, to a high degree, for the accuracy, confidentiality, and thoroughness of departmental records and reports.
• Must be able operate machinery including BPS 1000s, one pocket counters, accurately and efficiently in a timely manner.
• Must be able to input table data into Pit Boss accurately and efficiently.
• Must be able to open Table Games boxes, Slot Boxes, and Kiosk boxes within the time standards implemented by the count/drop Manager.
• Must be able to complete sell forms accurately and efficiently without supervisor or designates assistance in a timely manner.
• Ensures that all the appropriate drop boxes are collected and counted each day, as required by the daily drop and count schedule without supervisor or designates assistance.
• Sorts and counts all currency, coin, tickets and coupons from each drop box such that each box is counted individually by use of header cards or other means to separately identify the individual drop box and its contents.
• Cleans and makes sure equipment is well maintained each day for maximum longevity of the asset.
• Reports any suspicious activity to the Count/Drop Supervisor for further review.

This position requires a lot of general labor. Including bending at the waist continuously (up and downs) for hours while opening slot machine doors, pulling out cans, carrying them from one area to the next, spreading these cans within a designated timeframe, and refilling kiosks, or atms, on a daily basis.

You will remain standing for extended periods of time and move around the count room in an efficient and timely manner.

The job involves a great deal of thinking on your feet, stretching, lifting, and challenging oneself to do better progressively each and every day, clerks must be mobile and flexible for all tasks associated with the position.

Pulling and pushing around carts filled with currency while being monitored by security and surveillance.

QUALIFICATIONS

• Must be at least 21 years of age.
• High school diploma or GED preferred.
• Effective communication skills required.
• Must be extremely numbers-oriented and computer-literate.
• Ten-key experience preferred.
• Ability to work early mornings and extended hours when required including weekends and holidays.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.