Territory Account Manager, Hospitality Growth & Partnerships

EAT Club, Inc.; Western Australia; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Staff discounts

Dining vouchers

Job summary

EatClub is expanding its Australian footprint and seeking an Account Manager to own and grow a portfolio of restaurant partners in the Perth region. You will visit partners, review performance dashboards, and use data-driven insights to guide growth and retention initiatives.

You will lead onboarding and activation for new partners, identify upsell opportunities, and collaborate with internal teams to refine playbooks and reporting.

Qualifications

• 3+ years’ experience in Hospitality Sales or Account Management.
• Track record of upselling and growing revenue within existing accounts.
• Experience working to retention, churn reduction, or revenue-related goals.
• Strong organisational and communication skills, both in-person and in writing.

Responsibilities

• Visit and build strong relationships with restaurant partners across your territory.
• Monitor partner performance using dashboards and data insights.
• Identify risks early and reduce churn through consultative conversations.
• Lead onboarding, activation, and optimisation for new partners.
• Spot and deliver growth opportunities, including campaigns, upsells, and new features.
• Balance field visits with desk-based planning and analysis.
• Provide feedback to improve account management processes and reporting.
• Find new upsell and cross-sell opportunities.

Skills

Hospitality Sales

Account Management

Upselling

Revenue Growth

Data Analysis

Job description

EatClub is expanding its Australian footprint and seeking an Account Manager to own and grow a portfolio of restaurant partners in the Perth region. You will visit partners, review performance dashboards, and use data-driven insights to guide growth and retention initiatives.

You will lead onboarding and activation for new partners, identify upsell opportunities, and collaborate with internal teams to refine playbooks and reporting.