Territory Account Manager — Hospitality Growth & Partnerships

EAT Club, Inc.; Sydney; On-site; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Staff discounts

Dining vouchers

Job summary

EatClub is seeking an Account Manager in Sydney to own a portfolio of restaurant partners. You’ll visit partners across your territory, review dashboards, and use data to guide opportunities that reduce churn and increase long‑term value.

You’ll lead onboarding, activate new partners, and pursue upsell opportunities while balancing field visits with desk planning. A proactive, collaborative approach helps scale EatClub’s AU expansion.

Qualifications

• 3+ years’ experience in Hospitality Sales or Account Management.
• Track record of upselling and growing revenue within existing accounts.
• Experience working to retention, churn reduction, or revenue-related goals.
• Strong organisational and communication skills, both in-person and in writing.
• Comfort balancing autonomy with structured ways of working.
• Portfolio management across field and desk-based work.

Responsibilities

• Visit and build strong relationships with restaurant partners across your territory.
• Monitor partner performance using dashboards and data insights.
• Identify risks early and proactively reduce churn through consultative conversations.
• Lead onboarding, activation, and optimisation for new partners.
• Spot and deliver growth opportunities, including campaigns, upsells, and new features.
• Balance field visits with desk-based planning and analysis.
• Provide feedback and contribute ideas to improve account management processes and reporting.
• Find new upsell and cross-sell opportunities.
• Help the business generate new leads and grow your postcode.

Skills

Hospitality Sales

Account Management

Upselling

Retention & churn reduction

Data analysis & reporting

Communication (in-person & written)

Job description

EatClub is seeking an Account Manager in Sydney to own a portfolio of restaurant partners. You’ll visit partners across your territory, review dashboards, and use data to guide opportunities that reduce churn and increase long‑term value.

You’ll lead onboarding, activate new partners, and pursue upsell opportunities while balancing field visits with desk planning. A proactive, collaborative approach helps scale EatClub’s AU expansion.