Tenant Support & Community Solutions Specialist

Argyle Community Housing; Australia; Remote; AUD 70,000 - 90,000; Full time

Job summary

Argyle Housing is a community housing provider delivering tenancy management and support services to clients across multiple ACT communities. The role focuses on coordinating support services and community participation programs to help sustain long-term tenancies and connected communities.

The Specialist operates as the main point of contact for clients within a defined portfolio, ensuring compliance with tenancy legislation and fostering an accessible, no-wrong-door service.

Qualifications

• Up-to-date knowledge of tenancy and housing legislation.
• Knowledge of social housing policies and procedures.
• Understanding of social and community issues affecting housing clients.
• Sensitivity to cultural and socio-economic characteristics.

Responsibilities

• Coordinate support services and community participation programs.
• Act as the primary contact for clients within a housing portfolio.
• Support sustainable tenancies under Residential Tenancies Act guidelines.

Skills

tenancy management

housing legislation

community engagement

client service

Job description

Argyle Housing is a community housing provider delivering tenancy management and support services to clients across multiple ACT communities. The role focuses on coordinating support services and community participation programs to help sustain long-term tenancies and connected communities.

The Specialist operates as the main point of contact for clients within a defined portfolio, ensuring compliance with tenancy legislation and fostering an accessible, no-wrong-door service.