Tenancy Officer - Casual Role

Believe Housing Australia; Adelaide; On-site; AUD 60,000 - 80,000; Part time

Benefits offered by this job

Salary packaging options

Professional development pathways

Employee wellbeing program

Paid parental leave

Job summary

Believe Housing Australia is hiring a Casual Tenancy Officer in Adelaide. In this role, you will support the team by delivering high-quality tenancy and property services, maintaining safe housing for tenants. The position entails flexible, as-needed work with full-time hours during cover periods.

Ideal candidates should have a background in property management or community housing and possess strong interpersonal skills. We offer salary packaging options, professional development, and employee wellbeing services. Join us to make a lasting impact!

Qualifications

• Previous experience in property management or community housing.
• Excellent interpersonal skills and ability to build rapport with tenants.
• Understanding of property maintenance standards.

Responsibilities

• Deliver tenancy and property management services during cover periods.
• Conduct inspections and maintain property standards.
• Assist with lease sign-ups and renewals.

Skills

Property management experience

Interpersonal skills

Understanding of tenancy legislation

Flexibility in work schedule

Job description

So many lives. So many ways. One you. At Believe Housing Australia (part of the AnglicareSA family), our mission is rooted in the belief that everyone deserves a safe, affordable and secure place to call home. Here, your work goes beyond bricks and mortar. You'll join a passionate crew committed to addressing one of the most pressing challenges of our time: housing insecurity. Our work is complex and the challenges we face are significant, but the rewards are unparalleled. Every day, you’ll help us find innovative solutions that make a lasting impact. You’ll help people find not just a house, but a place they can truly call home. Join us at Believe Housing Australia and help create brighter futures, together.

What you’ll do

As a Casual Tenancy Officer, you’ll step in to support our permanent team across various portfolios - providing high-quality tenancy and property services that support our tenants to sustain their tenancies and remain connected and engaged. Your work will contribute to safe, secure housing and successful tenancy outcomes.

This is a Casual, as‑needed role where you work full‑time hours during cover periods (usually 1–6 weeks at a time), with gaps in between where you may not be required. Reliability and the ability to commit to these full‑time cover periods across various service areas is essential. This role is perfect for someone with a background in property management or community housing who is now looking for flexible, ad‑hoc work with social impact – ideal to balance alongside travel, study, or other commitments.

You’ll be trusted to make a valuable impact by:

• Stepping in to deliver tenancy and property management services when permanent staff are unavailable
• Conducting inspections and coordinating necessary follow‑up to maintain property standards
• Building rapport with tenants and identifying those needing additional support
• Assisting with lease sign‑ups, renewals and sustaining tenancies
• Collaborating with colleagues to ensure seamless service delivery across teams

To Thrive In This Role, You Will Have

• Previous experience in property management, community housing, or related field
• Understanding of tenancy legislation and property maintenance standards
• Excellent interpersonal skills and the ability to build quick rapport with tenants
• Flexibility and availability to work on a casual, ad‑hoc basis

We Would Also Love You To Have

• Experience supporting vulnerable individuals or working in social housing
• Confidence navigating systems, inspections and tenancy documentation
• A positive, team‑oriented approach and strong communication skills

Why Believe Housing Australia?

• So many lives, right here in SA: Our ripple effect starts with you. Whatever your role, you’ll help find a way forward for the communities you live in and care about. That’s something to be proud of.
• So many ways, for our clients and you: We support those in need in so many ways. For you, that means real opportunity to gain new knowledge and experiences and to explore the many pathways a career in our sector can take.
• So much compassion, and a place to belong: At Believe Housing Australia, you’ll never feel alone. You’ll lean on and learn from genuine people driven to do good, and you’ll build relationships that last a lifetime.

More To Enjoy

• Make your pay go further with salary packaging options, including novated leasing, plus savings on health insurance, motor vehicles, opticians, pharmacy and gym memberships
• Grow your skills and career with learning programs, professional development pathways, and education assistance
• Live and work well with our employee wellbeing program, confidential employee assistance program, chaplaincy services, domestic and family violence support, and more
• Put your family first with paid parental leave (including superannuation), personal leave to care for family members and additional unpaid leave for caring responsibilities

Employment Equity

We are committed to the employment of First Nations people. We are committed to a secure and transparent recruitment process that prioritises the safety of all applicants. Proof of identity may be requested later as part of standard pre‑employment checks. We will never request payment, bank account details, or personal identification documents during the early stages of recruitment.