Tenancy Manager

Beaumont People; North Sydney Council; On-site; AUD 70,000 - 90,000; Full time

Job summary

Beaumont People is seeking an experienced Tenancy Manager for a fully onsite role in St Leonards. The successful candidate will manage a large tenant portfolio, focusing on sustaining tenancies, property management, and strong customer service.

Ideal applicants will have housing experience in community housing, real estate/lettings, or property management, with excellent communication skills and discretion. Immediate start available.

Qualifications

• Experience dealing with tenants in community or private housing.
• Excellent customer service and telephone manners.
• Emotional maturity and ability to handle sensitive conversations.
• Ability to handle competing and changing priorities.
• High attention to detail and strong written and verbal communication.
• Confidentiality and discretion.

Responsibilities

• Managing tenant relationships.
• Sustaining tenancies.
• Property management.
• Tenant support.
• Compliance and administration.

Skills

Tenant relationship management

Customer service

Communication (verbal/written)

Discretion

Emotional maturity

Prioritization

Attention to detail

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

We are currently seeking an experienced Tenancy Manager, who is immediately available for a fully onsite role based in St Leonards.

This is an opportunity to support a sector that is currently thriving, with opportunities to enjoy people-centric roles that give back to the communities they serve.

We are looking for applicants with a housing background in either community housing, real estate/lettings or property management to manage a large portfolio of nearly 200 clients.

• Managing tenant relationships
• Sustaining tenancies
• Property management
• Compliance and administration
• Experience dealing with tenants in either community or private housing.
• Excellent customer service skills and an impeccable telephone manner.
• Emotional maturity and ability to handle sometimes sensitive conversations.
• Ability to handle competing and changing priorities.
• High attention to detail and top-level verbal and written communication.
• A high level of confidentiality and discretion.
• Intermediate Microsoft Outlook, Word and Excel skill

We are currently seeking an experienced Tenancy Manager, who is immediately available for a fully onsite role based in St Leonards.

This is an opportunity to support a sector that is currently thriving, with opportunities to enjoy people-centric roles that give back to the communities they serve.

We are looking for applicants with a housing background in either community housing, real estate/lettings or property management to manage a large portfolio of nearly 200 clients.

Role duties:

• Managing tenant relationships
• Sustaining tenancies
• Property management
• Tenant support
• Compliance and administration

Essential criteria:

• Experience dealing with tenants in either community or private housing.
• Excellent customer service skills and an impeccable telephone manner.
• Emotional maturity and ability to handle sometimes sensitive conversations.
• Ability to handle competing and changing priorities.
• High attention to detail and top-level verbal and written communication.
• A high level of confidentiality and discretion.
• Intermediate Microsoft Outlook, Word and Excel skill