Tenancy Manager

Beaumont People; Sydney; On-site; AUD 70,000 - 90,000; Full time

Job summary

Beaumont People is seeking an experienced Tenancy Manager for an on-site role in St Leonards, NSW. Immediate start. You will bring housing sector experience to manage a portfolio of nearly 200 clients and oversee tenancy sustainment, property management, and tenant support.

The role requires strong customer service, excellent communication, and a high level of discretion, with the ability to handle sensitive conversations and shifting priorities in a community housing environment.

Qualifications

• Experience dealing with tenants in community or private housing.
• Excellent customer service skills and an impeccable telephone manner.
• High level verbal and written communication.
• Ability to handle competing and changing priorities.
• High level of confidentiality and discretion.

Responsibilities

• Managing tenant relationships.
• Sustaining tenancies.
• Property management.
• Tenant support.
• Compliance and administration.

Skills

Tenant relationships

Customer service

Communication

Emotional maturity

Prioritization

Confidentiality

Tools

Outlook

Word

Excel

Job description

We are currently seeking an experienced Tenancy Manager, who is immediately available for a fully onsite role based in St Leonards.

This is an opportunity to support a sector that is currently thriving, with opportunities to enjoy people-centric roles that give back to the communities they serve.

We are looking for applicants with a housing background in either community housing, real estate/lettings or property management to manage a large portfolio of nearly 200 clients.

Role duties:

• Managing tenant relationships


• Sustaining tenancies


• Property management


• Tenant support


• Compliance and administration

Essential criteria:

• Experience dealing with tenants in either community or private housing.


• Excellent customer service skills and an impeccable telephone manner.


• Emotional maturity and ability to handle sometimes sensitive conversations.


• Ability to handle competing and changing priorities.


• High attention to detail and top-level verbal and written communication.


• A high level of confidentiality and discretion.


• Intermediate Microsoft Outlook, Word and Excel skill