Tenancy Advocacy & Support Specialist (Social Housing)
Quantum Support Services
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Descripción de la vacante
Quantum Support Services in Victoria is seeking a dedicated tenancy advocate to support social housing tenants and private renters. You will provide case management and advocacy to prevent tenancy breakdown and assist clients in dispute resolution, including VCAT processes.
The role requires strong knowledge of the Residential Tenancies Act and a commitment to supporting disadvantaged clients. A Diploma in Community Services or equivalent is required, with a driver’s license and safety checks as
Formación
- Demonstrated knowledge of the Residential Tenancies Act and VCAT rules.
- Experience advocating for social housing tenants and private renters.
- Capacity to conduct case management and tenancy mediation with disadvantaged clients.
Responsabilidades
- Provide case management intervention to sustain tenancies at risk of breakdown.
- Advocate for tenants unable to self-advocate in person or by phone.
- Represent tenants in tenancy disputes and coordinate with VCAT where required.
- Engage with stakeholders to support sustainable housing outcomes in Gippsland.
Conocimientos
Educación
Descripción del empleo
Quantum Support Services in Victoria is seeking a dedicated tenancy advocate to support social housing tenants and private renters. You will provide case management and advocacy to prevent tenancy breakdown and assist clients in dispute resolution, including VCAT processes.
The role requires strong knowledge of the Residential Tenancies Act and a commitment to supporting disadvantaged clients. A Diploma in Community Services or equivalent is required, with a driver’s license and safety checks as
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