Temp Customer Service & Admin Officer – Speers Point

Peoplefusion; Newcastle-Maitland; On-site; AUD 44,000 - 61,000; Full time

Job summary

Peoplefusion in Speers Point, NSW, is seeking 2 Customer Service & Administration Officers for a full-time temporary project through to 31 December 2026. Roles involve varied customer service, administration, email, and records management, with on-site work starting 14 October 2026.

You will support a discrete program of work handling customer enquiries, documentation, email management, and general administration across multiple systems and spreadsheets, ensuring accurate records and adherence

Qualifications

• Experience across administration, customer service, business support or contact centre environments.

Responsibilities

• Managing customer enquiries via phone and email
• Monitoring a dedicated phone line and shared inbox
• Preparing documentation and correspondence
• Maintaining accurate electronic files and records
• Updating customer information across multiple systems and spreadsheets
• Taking detailed notes and maintaining accurate records
• Triaging information and escalating more complex matters where required
• Following established procedures and communication guidelines
• Supporting reporting and general administrative requirements
• Assisting with additional administration tasks as needed

Skills

Administration

Data processing

Attention to detail

Communication skills

Tools

Spreadsheets

CRM systems

Document management

Job description

Peoplefusion in Speers Point, NSW, is seeking 2 Customer Service & Administration Officers for a full-time temporary project through to 31 December 2026. Roles involve varied customer service, administration, email, and records management, with on-site work starting 14 October 2026.

You will support a discrete program of work handling customer enquiries, documentation, email management, and general administration across multiple systems and spreadsheets, ensuring accurate records and adherence